Boards›Player Behavior

So according to Riot you have the right to feed and troll and they would not ban you (Proof inside)

BBW Chaser··2 votes·583 views

So i send a replay of one of my game as support ticket cause I KNOW that riot dosent even care if someone trolls and feed in game (And no i am not talking about the 2/11 player who have a bad game) i talk about the guy who literally walk inside 5 enemies dies and press XD in chat

And because i know that riot does nothing about those type of players i send a replay so I CAN SHOW THEM what this guy was doing it

And guess what responde i took

"We dont have enough data to punish a player but dont forget our system is not good yet"

I literally send the a VIDEO that show him that he walk inside 5 enemies die and does that for 14 times in the ROW and they say that

So i guess guys you are all free to go and destroy games but dont you dare to say a bad thing in chat that where riot draws the line

you can ruin the game for 9 people again and again but if you say one "Fuck you" in chat YOU ARE DONE BOI WE ARE COMMING FOR YOU!!

I dont know what to say any more..i wasent never actually bothering with tickets to report a player but in this case i wanted to see what would happen cause it was an OBVIOUS one...and jesus christ...

I dont know if i got a BOT responde and it was just a spam but even if that the case thats how you that riot actually dosent even LOOK at the tickets...unless ofc its about RP then god damn they send their best!!

13 Comments

Timethief499 votes

Nice proof... [zombie-brand-facepalm]

BBW Chaser1 votes

{quoted}

Nice proof... [zombie-brand-facepalm]

check the last reply

Colgate Gator8 votes

Proof would involve...you know, proof.

BBW Chaser1 votes

[{quoted}](name=Postal Badger,realm=NA,application-id=ZGEFLEUQ,discussion-id=pZiWArA6,comment-id=0000,timestamp=2018-03-01T21:54:24.979+0000)

Proof would involve...you know, proof.

last reply

Kei1436 votes

Here is the procedure with support tickets:

  1. Receive ticket
  2. 4-48 hrs later (depending on ticket volume), respond to ticket. Forward over to NA behavioral team
  3. 14 days later (due to back log), receive the ticket, and file ticket into the proper review pile
  4. a week later (due to more back log), review the case along with any other information that was already in the system.

Alot of the backlog comes from people reporting people for trolling / inting when it was just a bad game.

Keep in mind that there are millions of reports made every day, so take it easy on the "I need everything instantaneously solved NOW" mindset.

BTW, 1st tier Riot support does use a pre-written responses, they do that save save time so they don't have to write the same response over and over again.

Chermorg4 votes

Would you like to provide the support ticket response? Because I can all but guarantee your quoted quote is not actually what they said at all.

BBW Chaser1 votes

{quoted}

Would you like to provide the support ticket response? Because I can all but guarantee your quoted quote is not actually what they said at all.

Hello Summoner,

I'm sorry to hear you've had such bad in-game experience.

We are trying to improve the community as much as possible, but there are so many players and so many different types of personalities that we can't snap our fingers and transform a community into the perfect one.

We made the IFS (Instant Feedback System) to punish accounts that are breaking our Summoner's Code. It takes time to properly conduct the investigation therefore, you will not always get the report message. In any case, we cannot disclose the actions we take when punishing accounts due to our privacy policy.

I'm a player myself and I know how frustrating it can be to deal with toxic players and trolls. What I usually do is ignore them, even though I will be losing the game because of a troll, I'll still give my best to help the other people from the team.

Keep in mind that we take action upon every account that violates our Terms of Use!

Let me know if you need anything else!

And the video of this troll i didnt post them cause of the rule of naming but if people want it there

Chermorg4 votes

First off, I've removed the videos - the rule applies even if people ask you to do it. If you have any questions about this please do not hesitate to contact us in the Boards Moderation Discord server.

Second off - they literally state that They will investigate, that it takes time, and you may not get a report message, but "we take action upon every account that violates our Terms of Use". Just because you don't see the action being taken, or see the result of the investigation, does not mean it has not been done.

They will not tell you if an action has been taken as that is private information about the other account.

BBW Chaser1 votes

{quoted}

First off, I've removed the videos - the rule applies even if people ask you to do it. If you have any questions about this please do not hesitate to contact us in the Boards Moderation Discord server.

Second off - they literally state that They will investigate, that it takes time, and you may not get a report message, but "we take action upon every account that violates our Terms of Use". Just because you don't see the action being taken, or see the result of the investigation, does not mean it has not been done.

They will not tell you if an action has been taken as that is private information about the other account.

they dont need to tell me anything..i check his OP.gg he still plays anivia he still trolling and feeding

Chermorg3 votes

Then it's quite possible what you consider "trolling" or "intentional feeding" is not what Riot considers it. Riot requires evidence beyond a reasonable doubt to punish someone for intentionally feeding or trolling - and both of those require evidence that shows intent, not just an action that you consider to be unacceptable to you.

BBW Chaser1 votes

{quoted}

Then it's quite possible what you consider "trolling" or "intentional feeding" is not what Riot considers it. Riot requires evidence beyond a reasonable doubt to punish someone for intentionally feeding or trolling - and both of those require evidence that shows intent, not just an action that you consider to be unacceptable to you.

mmm i guess videos are not enough proof? that just the tip of 35 minutes game that he was doing that..

Stop trying to become purple and admit that the whole int feeding and trolling is fucked up

Chermorg6 votes

It isn't though. Riot's investigation determined that it wasn't enough proof.

You are heavily biased - you didn't enjoy the game with them, thus you are much more likely to attempt to say their behavior violated the rules. A third party such as a Riot Support agent would not have such bias and thus would look at the preponderance of the evidence from a neutral point of view. What looks like "intentional" to you may not actually be intentional. Many times players try to claim something was "intentional" when it really wasn't.

I can't make you understand that, but you need to accept that you may not be right here.

Xidphel2 votes

you can ruin the game for 9 people again and again but if you say one "Fuck you"

No. I've seen cases in PB where inters were punished. And no. A single "fuck you" isn't grounds for punishment. SeverityXConsistency is what gets you punished.

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