Banned forever?

Hige·2/10/2019, 5:22:12 PM·1 votes·2,612 views

Hello, I wrote a support ticket but it's been 24 hours already and no response has been given, I tried logging in on my account after 2 years of not playing and it turns out I'm banned indefinitely???????

worse part is that I checked and apparently someone had been using my account during august of last year, I haven't logged in since I bought overwatch so I'd like to know what my options are... it feels very VERY unfair and I was looking forward playing again with my account that has all the champions and has quite a bit of RP on it... if someone could please tell me what to do...

11 Comments

Imperial Pandaa2/10/2019, 5:28:18 PM2 votes

Out of curiosity, would you screen shot and post your reform card?

If it says indefinitely and nothing about scripting/griefing/chat then it is possible they placed a shield ban on your account.

EL HAMSTERO2/10/2019, 7:13:32 PM2 votes

they shutdown accounts when they suspect they have been hacked. you will be able to get it back

Punctual2/10/2019, 5:27:08 PM2 votes

Well, just wait for the ticket since nothing can be done here. It takes a few days for them to respond but if you want an immediate response, you should try to see if the live chat support team could help.

They'll be able to see what happened to your account from there.

Kei1432/10/2019, 6:11:52 PM1 votes

Typically it takes 24-48 hrs for them to get back to you. But as you said, they have more volume on the weekends, so it may take longer.

Sukishoo2/10/2019, 5:24:17 PM1 votes

Support can take anywhere from 24 hours to a few days. They have been pretty swamped lately I'm sure from the amount of posts here.

All you can do is wait and try to get a response from them.

OtakuBurrito2/10/2019, 7:15:51 PM1 votes

It's a blessing in disguise to be honest

GatekeeperTDS2/10/2019, 5:27:46 PM1 votes

It's a weekend. You're going to have to be patient and wait for support to answer.

Jo0o2/10/2019, 5:32:20 PM1 votes

That sucks, but you gotta just be patient and respectful with your support ticket. You should be given the opportunity to demonstrate your ownership and get your account back.