So You Get Permanently BANNED for Saying 'Noob' and/or 'Toxic'?

InvalidGaming·Jul 14, 2016·6 votes·10,152 views

So my account that was worth ~$1700 including its rank, Diamond 5, (yes I know you don't care how much money and time I put into this game, because you're selfish) just got permanently banned for a game where I said "noob" and "toxic". Riot claims that my chat logs were "egregiously negative" and "extremely inflammatory AND offensive." So apparently calling someone 'a person who is new and inexperienced with an activity' and 'constantly sending messages that are impolite and offensive to me' is "EGREGIOUSLY NEGATIVE AND EXTREMELY INFLAMMATORY AND VERY OFFENSIVE", and worthy OF A PERMANENT BAN. I never once used words considered racist or homophobic, nor did I wish ill upon or insult anyone. In case you were wondering, I was completely reformed for an entire month and all the games before this. I was a positive player and tried my hardest to cooperate with and teach my teammates... And then I got permanently suspended for using the words "noob" and "toxic" in a game where I was constantly harassed by my team for having a bad game... Also, Riot failed to email me explaining why I was punished as they always do, so I'd like for that to happen. Chat logs are in the comments, now (edit) I would also like someone from Riot to explain why I was permanently banned using my logs from different recent games and this one.

81 Comments

RiotRiot TantramJul 14, 201623 votes

You were not perma banned for saying noob.

You were penalized because you have a long history of harassment without any change in your behavior after numerous penalties.

You have had 2 10-game chat restrictions, a 25-game chat restriction, and a 14-day ban before your perma. Since you have so many recent punishments, your next penalty was escalated to a perma-ban.

InvalidGamingJul 14, 20162 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=am5qo7MG,comment-id=0009,timestamp=2016-07-14T19:52:44.318+0000)

You were not perma banned for saying noob.

You were penalized because you have a long history of harassment without any change in your behavior after numerous penalties.

You have had 2 10-game chat restrictions, a 25-game chat restriction, and a 14-day ban before your perma. Since you have so many recent punishments, your next penalty was escalated to a perma-ban.

If I wasn't banned for saying noob, can you give me evidence of me saying things that were considered harassment? My whole argument was that I didn't say anything before this incident so if you could look into my previous chatlogs and PROVE that I was constantly harassing people I will give up on my 2 year, $750.00 USD account even though most video games don't even punish for 'harassment' of this sort.

SchàdenfreudeJul 14, 201611 votes

Perhaps you should read the terms of service before spending money on the game, bud.

InvalidGamingJul 14, 20161 votes

{quoted}

Perhaps you should read the terms of service before spending money on the game, bud.

maybe, JUST MAYBE, their terms of service are unreasonable and insensible, but I do agree with you on that one, i shouldn't of paid a dime to a company that cares more about peoples feelings than their customers enjoyment.

disregardableJul 14, 201615 votes

a company that cares more about peoples feelings than their customers enjoyment.

Those aren't two different priorities. You can't enjoy the game if you're upset.

InvalidGamingJul 14, 20161 votes

{quoted}

Those aren't two different priorities. You can't enjoy the game if you're upset.

Anyone can enjoy this game while being constantly harassed and insulted by people you don't know judging you off their first time seeing you play, they just choose to become upset and mad over someone else's opinion.

disregardableJul 14, 201610 votes

The same logic can be used against you. You're choosing to get upset over someone playing "poorly", and you choose to act inappropriately based on that feeling you choose to have.

If you just chose not to get upset in the first place, nobody would have a problem.

InvalidGamingJul 14, 20161 votes

{quoted}

The same logic can be used against you. You're choosing to get upset over someone playing "poorly", and you choose to act inappropriately based on that feeling you choose to have.

If you just chose not to get upset in the first place, nobody would have a problem.

I wouldn't of acted "inappropriately" had not my midlaner and adc harassed me for doing bad, but then again, that's the same logic. Looks like I'm stupid in more ways than one. Kinda shaken up and depressed after getting Perma-banned.

disregardableJul 14, 20162 votes

I understand. I'd suggest taking a break from the game for a little while, maybe play something less stressful. People fall into a trap of playing this game when they aren't enjoying it, and it creates a lot more bad experiences than it's worth. Come back whenever you really want to play.

sheldonbunnyJul 14, 20165 votes

{quoted}

I wouldn't of acted "inappropriately" had not my midlaner and adc harassed me for doing bad, but then again, that's the same logic. Looks like I'm stupid in more ways than one. Kinda shaken up and depressed after getting Perma-banned.

That's a very immature way of thinking. You are responsible for every action you take . This includes online and offline. Just because a person does something doesn't mean you don't choose how you react to it. You simply chose a negative way and were punished for it.

The issue is with all these threads complaining over bans is you willingly signed the TOS. Moment you did that you are in Riot's domain and have to interact by their standards within said domain.

To truly reform is to stop repeating these behaviors. I wish you the best and hope whatever you do from here you Interact with others in positive ways.

Azure HamsterJul 14, 20162 votes

{quoted}

I wouldn't of acted "inappropriately" had not my midlaner and adc harassed me for doing bad, but then again, that's the same logic. Looks like I'm stupid in more ways than one. Kinda shaken up and depressed after getting Perma-banned.

Provocation is no excuse to become toxic. When provoked, mute them, and play. Works wonders.

Caitlyn

TequilaZombieJul 14, 20166 votes

Maybe, JUST MAYBE, you agreed to a contract and what you think about it doesn't matter.

JamareeJul 14, 20165 votes

{quoted}

If I wasn't banned for saying noob, can you give me evidence of me saying things that were considered harassment? My whole argument was that I didn't say anything before this incident so if you could look into my previous chatlogs and PROVE that I was constantly harassing people I will give up on my 2 year, $750.00 USD account even though most video games don't even punish for 'harassment' of this sort.

But you said it was 1700?

InvalidGamingJul 14, 20161 votes

{quoted}

But you said it was 1700?

I spent $750 but including rank, champions, runes, rune pages, icons and such it probably totals $1700 value.

OleandervineJul 14, 20165 votes

{quoted}

I spent $750 but including rank, champions, runes, rune pages, icons and such it probably totals $1700 value.

From the Terms of Service: "4.3. Do I “own” the Virtual Goods I unlock? (No. What you “unlock” is not the virtual good itself, but rather, a qualified right to access it in the Game.) You have no ownership or other property interest in any of the Virtual Goods you unlock, regardless of whether you acquired access to those Virtual Goods using Riot Points, Influence Points or Hextech Crafting. Virtual Goods have no monetary value. You can’t redeem them for cash. You can’t obtain any refunds for purchasing Riot Points or Virtual Goods, except as expressly permitted by us. You can find our current content refund policy here. We have the right to delete, alter, move, remove, or transfer any and all Game Content—including Virtual Goods—in whole or in part, at any time and for any reason or no reason, with or without notice to you, and with no liability of any kind to you. We don’t provide or guarantee, and expressly disclaim, any value, cash or otherwise, attributed to any data residing on servers we operate or control, including any Game Content attributed to your account. The sale or transfer of your right to access certain Virtual Goods, Influence Points, Riot Points or Hextech Items may only be conducted via services approved of or provided by us, if any."

xIxBeReaPiNxJul 14, 20162 votes

I agree. It is stupid. We should get a refund if that happens. Like he said most VIdeo games don't even punish for this. Probably because it is a video game and it is going to happen. But really if you wanna take our accounts give us our money back.

TequilaZombieJul 14, 20169 votes

Just wondering: why would they give your money back?

InvalidGamingJul 14, 20161 votes

{quoted}

Just wondering: why would they give your money back?

If you're asking me, I never asked them to refund me at all. I just wanted access back to my account.

TequilaZombieJul 14, 20161 votes

I asked to this guys with the hard to type name: xIxBeReaPiNx

xIxBeReaPiNxJul 14, 20162 votes

You do realize chat banning people make them worse? Why don't you put us in que with people like us? You guys got no logic. If you paid attention to life in general. Like prison. Solitary confinement only makes them worse or stay the same. It is rare you see change. If You just put them around people that are more like them they will change. If you let them be who they are. You guys created a mute button for a reason and we are getting punished because people don't know how to use it?

RiotRiot TantramJul 14, 201611 votes

The vast majority of people who received a chat restriction never receive another punishment. They actually do work, and rather well.

Prisoner's island (put us in queue with people like us) does not work. The existence of the mute button is not the answer. League of Legends requires communication with your team. Having to mute people who cannot control themselves or enjoy harassing others is not the answer.

Meteor DrizJul 14, 20161 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=am5qo7MG,comment-id=000900010000,timestamp=2016-07-14T21:08:09.613+0000)

The vast majority of people who received a chat restriction never receive another punishment. They actually do work, and rather well.

Prisoner's island (put us in queue with people like us) does not work. The existence of the mute button is not the answer. League of Legends requires communication with your team. Having to mute people who cannot control themselves or enjoy harassing others is not the answer.

Maybe somewhat of a different direction but I just wanted to thank you for not posting his chat logs. I'm really hoping those days left with Lyte.

scazzmanJul 15, 20161 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=am5qo7MG,comment-id=000900010000,timestamp=2016-07-14T21:08:09.613+0000)

The vast majority of people who received a chat restriction never receive another punishment. They actually do work, and rather well.

Prisoner's island (put us in queue with people like us) does not work. The existence of the mute button is not the answer. League of Legends requires communication with your team. Having to mute people who cannot control themselves or enjoy harassing others is not the answer.

why cant we have a self chat restriction?

Violet RavenJul 15, 20161 votes

[{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=am5qo7MG,comment-id=000900010000,timestamp=2016-07-14T21:08:09.613+0000)

The vast majority of people who received a chat restriction never receive another punishment. They actually do work, and rather well.

Prisoner's island (put us in queue with people like us) does not work. The existence of the mute button is not the answer. League of Legends requires communication with your team. Having to mute people who cannot control themselves or enjoy harassing others is not the answer.

Not taking sides, just wondering about this question. Would a perma chat ban not be acceptable? Ping can communicate basically anything we need to at this point and plenty of people make it to Diamond+ using no chat and only pings anyway. Just my thoughts, and to be honest I would love an option to completely remove chat from my game anyway because being flamed by my team for doing poorly or the enemy team for doing well actually gets to me after a while. Games can take a big toll on emotions and I report my fair share of people but I don't report everyone that gets me heated from time to time. But that way, at least you could still communicate, and you wouldn't "rob" people of things they spent large amounts of money on. Again, not taking sides, just trying to look from every point of view :)

JonxxJul 16, 20161 votes

summoner 11

JamareeJul 14, 201610 votes

"I hope you get banned"

Oh, the irony is delicious.

InvalidGamingJul 14, 20162 votes

{quoted}

"I hope you get banned"

Oh, the irony is delicious.

Not gonna lie, I laughed a bit when I read that in the logs. XD

JamareeJul 14, 20167 votes

{quoted}

Not gonna lie, I laughed a bit when I read that in the logs. XD

I'm sorry dude, I just can't have sympathy for permabanned players because they always tend to lie about what they did to try and paint themselves in a better light then they actually are.

DrCyanideJul 14, 20166 votes

I was completely reformed for an entire month and all the games before this

This the key part of what your situation.

You were punished before, likely going through the 10 game chat restriction, 25 game chat restriction, and 14 day ban before trying to shape up. It's estimated that about 3 months of good behavior are needed to drop a punishment tier, so it looks like you had about 2 more months to have been considered truely changed.

I doubt that "noob" and "toxic" alone were what caused you to get permabanned, and that the 3 games with chat logs probably shows more. Yeah, it sucks, but if you'd started trying harder to change at the 25 game chat restriction it might have been avoidable.

InvalidGamingJul 14, 20161 votes

{quoted}

This the key part of what your situation.

You were punished before, likely going through the 10 game chat restriction, 25 game chat restriction, and 14 day ban before trying to shape up. It's estimated that about 3 months of good behavior are needed to drop a punishment tier, so it looks like you had about 2 more months to have been considered truely changed.

I doubt that "noob" and "toxic" alone were what caused you to get permabanned, and that the 3 games with chat logs probably shows more. Yeah, it sucks, but if you'd started trying harder to change at the 25 game chat restriction it might have been avoidable.

Yeah but Riot only gave me one game, meaning that this was the ONLY game where I was 'toxic'. I also posted the logs in a comment so read them, please.

ZombiemasterJul 14, 20162 votes

Even if you only get one game, that doesn't necessarily mean that it was the only game you were punished for. The system is designed to only send 1-3 games as examples of the behavior that got you punished, it's not an extensive list of everything that lead to it.

Magical PlayerJul 14, 20163 votes

{quoted}

Yeah but Riot only gave me one game, meaning that this was the ONLY game where I was 'toxic'. I also posted the logs in a comment so read them, please.

Not necessarily true, you may have a record. They're not required to give you all the information up front. This was just the game they decided to give to ban you on. Reform period doesn't last a month. It can last upwards of 90 days, so just because you were 'polite for 30 days' doesn't mean you have reformed. As far as account worth, does it matter if you spent 1$ or 1700$ on league? League says no(i'm sure there is some lenianace for those who spend more, but they won't admit to it ; ) ) toxicity is toxicity, its equal across the board.

Muffenman45Jul 14, 20166 votes

i read the chat logs and you were pretty toxic if you did receive a ban a month ago you should not talk in chat unless for calls baron or drag and to compliment people and to tell if sums are down p.s the jg didn't gank for you because he was busy or you were beyond helping (witch you were) you may disagree but only you can get you banned not riots system.

Void NargacugaJul 14, 20165 votes

Care to share all the chat logs that you get when you attempt to login?

AraMoOseJul 14, 20165 votes

It seems to me like if I had invested 1700$ into anything, I'd be more careful what I do with it.

It's not like you didn't know chat like that could get you permabanned. You made your own bed, dear stranger.

RottedApplesJul 15, 20163 votes

so it seems stupid to me all the people who use how much money they spent on their account as part of their post about why they shouldn't be perma banned.

If you wanted to actually protect the amount of money you put into something, shouldn't you not want to do something that would make you lose said money? you know like not breaking the rules?

ZombiemasterJul 14, 20162 votes

Have you received a 14 day ban recently? If so, then it is standard to receive a permanent ban afterwards. Permanent bans are not just based on severity, they are also based on frequency. You can be permanently banned for minor infractions if you do them over and over again, that's how the system currently works.

xIxBeReaPiNxJul 14, 20162 votes

Dude im with you. FUCK RIOT and there stupid chat bans/perma bans

InvalidGamingJul 14, 20162 votes

{quoted}

Dude im with you. FUCK RIOT and there stupid chat bans/perma bans

I thought the rule was, if you're on the internet you have the right to criticism and people are y'know, allowed to have opinions. Well here are Riot games, if your opinion can be found in the slightest bit "offensive" by any amount of people (whether it be one or a billion) you get banned. What a great rule to have.

JamareeJul 14, 20167 votes

{quoted}

I thought the rule was, if you're on the internet you have the right to criticism and people are y'know, allowed to have opinions. Well here are Riot games, if your opinion can be found in the slightest bit "offensive" by any amount of people (whether it be one or a billion) you get banned. What a great rule to have.

Just because you have the right to free speech doesn't mean you have the right to treat people like shit.

InvalidGamingJul 14, 20162 votes

{quoted}

Just because you have the right to free speech doesn't mean you have the right to treat people like shit.

Uh yeah actually it does mean that I don't see any amendments in the constitution that say I'm not allowed to say offensive things on the internet.

JamareeJul 14, 201615 votes

{quoted}

Uh yeah actually it does mean that I don't see any amendments in the constitution that say I'm not allowed to say offensive things on the internet.

I believe XKCD said it best

https://imgs.xkcd.com/comics/free_speech.png

62227164DEL1Jul 14, 20162 votes

[deleted]

JamareeJul 14, 201611 votes

{quoted}

this cartoon needs to go away

It will stop being posted when it stops being relevant.

Mig89Jul 14, 20163 votes

That cartoon is the truth. Like it or not. Free speech only exists so you can't go to jail for what you say. A company can do what they want as long as they're not breaking any laws

AMYS GRAVEJul 14, 20167 votes

Free speech protects you from the government, how you are or aren't allowed to use riot's private servers is up to them.

InvalidGamingJul 14, 20161 votes

{quoted}

Free speech protects you from the government, how you are or aren't allowed to use riot's private servers is up to them.

Never said what I said was protected by law and nonpunishable, I'm just saying that it's not illegal to say offensive things on the internet, because I assume that was what he meant by "u dont have the right to treat people like shit"

JamareeJul 14, 20167 votes

{quoted}

Never said what I said was protected by law and nonpunishable, I'm just saying that it's not illegal to say offensive things on the internet, because I assume that was what he meant by "u dont have the right to treat people like shit"

You are right, it isn't illegal by state of law, but that doesn't mean you have the right to do it and you aren't protected from backlash for doing so. The terms of services state that you can't do what you did to people. You say that enjoyment should be valued more so then feelings, but tell me, what is enjoyable about someone whining for 20 minutes straight? Someone trying to sabotage the game, which you admit you do in your logs where you say "im playing aggro so you will ff"

Ok, so your jungler was subpar and your mid was just as toxic as you, what about the bot lane which you didn't complain about once which leads me to assume they were either not talking, trying to diffuse the situation, doing well, or simply just trying to play the game, what about their enjoyment or is that not important because reasons?

sheldonbunnyJul 14, 20162 votes

From your chat log plus your game history, I'd hedge a guess that you going 0/10 and even stating in chat that you are playing aggro to the point you kept dying was part of it. You can't bully your team into surrendering either which you obviously were doing.

It was far more than the two terms you stated. Better luck on the next account. Hopefully you won't repeat the same mistakes.