Boards›Player Behavior

Change RIOT's Ban Behavior

Eternal Colossus··6 votes·1,663 views

I would urge you to please read this, if only to understand the points that I am trying to make. If you disagree with me, then we can discuss why. If you have never heard these facts, or are afraid that these might be true, then please upvote this and comment so we can get real attention and real answers from RIOT employees, and perhaps make a difference and stop these affronts by RIOT and its employees.

  1. I think that it is long past due time that RIOT admit that the Tribunal is not "in recess" as they claim, but is completely disbanded. It's been "in recess" for 3 years, that's not recess, that's retirement. Also, I think that RIOT needs to come out and admit the flaws (and in my opinion, failure) of their current system that "temporarily" replaces the Tribunal while it is "in recess" (again, "temporary" replacement in this case meaning 3+ years). Also, how many of you know exactly how RIOT's system works? The answer, it counts the number of reports that you get, and if you get reported more times than they deem average over a set number of games, then the system automatically marks your account for punishment. It then has an automated system that checks your chat for key words that indicate verbal abuse, negativity, play calling, placing blame, etc... If it finds ANY of those in your chat, then it gives you a more severe instant punishment. However, if it doesn't fine those words, you will still receive an instant punishment solely based on people reporting you, even if those reports are not warranted.

  2. I also think that it needs to be pointed out that RIOT has created a policy and a system that rewards toxic players that intentionally throw and morally demean other summoners, while punishing the other summoners that point it out in-game. I have tested this, going through numerous games with people who are verbally abusive, intentional trolls, intentional feeders, hackers, etc... almost every time I have received restrictions and punishments for 3 things: saying that those people are hacking/trolling/verbally abusive, saying that I will mute those verbally abusive people, and asking the enemy team to please report those verbally abusive/trolling/hacking people. On the other hand, after those games were over and I reported those players, I monitored the worst offender's profiles and saw that, over the course of 3 weeks, there was absolutely no impact on their playing, signifying that RIOT neither banned nor temporarily suspended any of these players, even though the Summoner's Code directly cites that this is the punishment for such behavior. So, it would seem that the RIOT employees falsely accuse me for breaking the Summoner's Code due to me pointing out violations of the Summoner's Code, yet intentionally do not punish those who actually violate the Code with extreme verbal abuse, intentionally feeding, intentionally trolling, hacking, and other such offenses.

  3. The RIOT support ticket group needs to be massively rehauled. It is sad to think that those people are getting paid to send us copy/pasted messages in response to out serious concerns and questions. I have tested this theory multiple times, and found that even if my first message says that I specifically want to be redirected to a real person that will give me something other than a copy/pasted message, they will send me through the roundabout at least 3 times before actually sending me to a real person who will actually respond to my questions.

  4. However, once someone reaches this point, they are often faced with RIOT employees that respond in a careless, emotionless, and outright rude manner. This is especially so if a summoner asks for them to explain why that summoner was punished in the "instant feedback system", because that summoner feels that the restriction was unwarranted (refer back to my first point). Once the summoner voices their concerns, even in a calm and trying-to-understand way, the RIOT employee will respond with negativity, belittlement, insults, and derogatory language that is above and beyond anything that I have or would ever use in-game.

  5. So, my final idea: wouldn't it be interesting for me to test using RIOT's own support-ticket language to respond to people in-game, and see what kind of response that gets? I have no doubt that I could pick many things that they have said to me, and I would immediately be reported and restricted based on THEIR negativity and verbal abuse. Ironic, isn't it, then the system that we are all trying to support and build up is more negative and out of control than the people that they deem to restrict.

Again, I urge you to bring this to the attention of the higher powers that be of RIOT. This needs to stop, and I for one refuse to be accused of violating the Summoner's Code, when all that I am guilty of is uplifting it.

Thank you,

Eternal Colossus Jayce Nautilus

40 Comments

Powderkegg8 votes

That's not how it works at all, and way to many generalizations for anyone to take this seriously.

Eternal Colossus1 votes

Not generalizations at all, they are things that I've proved time and time again, and based on actual quotes from RIOT employees.

Powderkegg3 votes

[{quoted}](name=Eternal Colossus,realm=NA,application-id=ZGEFLEUQ,discussion-id=YiEqA4It,comment-id=00000000,timestamp=2016-06-30T20:58:05.030+0000)

Not generalizations at all, they are things that I've proved time and time again, and based on actual quotes from RIOT employees.

If you have legitimate sources then post them, if not then this just another useless baby rage post.

Eternal Colossus1 votes

Read what I replied to Deep Terror Nami, and that will hopefully answer your question.

Powderkegg4 votes

[{quoted}](name=Eternal Colossus,realm=NA,application-id=ZGEFLEUQ,discussion-id=YiEqA4It,comment-id=0000000000000000,timestamp=2016-07-01T00:39:07.865+0000)

Read what I replied to Deep Terror Nami, and that will hopefully answer your question.

Uh you don't site any proof or evidence, just stuff that you say happened, which doesn't prove anything.

Eternal Colossus1 votes

Hey! sorry it took so long to respond, I was out of town. Anyways, I can't remember who I said it to, but I mentioned to someone that RIOT has deleted all of the threads and support tickets that include the RIOT employees giving me that information (probably because they aren't supposed to openly admit that to summoners).

Powderkegg1 votes

[{quoted}](name=Eternal Colossus,realm=NA,application-id=ZGEFLEUQ,discussion-id=YiEqA4It,comment-id=000000000000000000000000,timestamp=2016-07-16T19:50:28.009+0000)

Hey! sorry it took so long to respond, I was out of town. Anyways, I can't remember who I said it to, but I mentioned to someone that RIOT has deleted all of the threads and support tickets that include the RIOT employees giving me that information (probably because they aren't supposed to openly admit that to summoners).

So it's still just your word against Riot's.

Eternal Colossus1 votes

Correct. As I said to multiple people, I understand that you don't have to believe me, but I am not lying to you. With that in mind, however, think of how you would feel in my situation (if you assume that what I am saying is correct). I can't un-delete the threads and support tickets with those quotes showing how the ban system operates, and I also cannot un-delete the threads and support tickets that had directly quotable verbal abuse and harassment from RIOT employees. If you can think of something else that I could do to show it, I will.

Kei1436 votes

your first point is already false.

When one gets reported (no matter how many reports in that game), it flags the system for toxicity. if there is something, it dings your account, when accumulated enough dings, you get punished.

If there wasn't any toxicity, then the reports get thrown away.

Stopped reading after the first point, as the facts weren't straight.

Also, the instant feedback system is not there to replace the tribunal temporarily, but to totally replace it permanantly.

Tribunal 2.0 compliments and builds on top of the current instant feedback system, not to replace the current system.

Eternal Colossus1 votes

  1. None of what I said was false. If you would like to tell me exactly where I was false, then do so, but don't generalize that what I said was false.

  2. If you are reported more times than is considered average within a certain number of games (for instance, if you are reported 5 or more times in 3 games) then you will be instantly punished based on the number of "dings". This does not consider if there was toxicity in your account at all, merely the number of dings within a set number of games. This means that premade groups can all agree to report the same person, and that will immediately flag the system and set the person up to be restricted. In the past, in instances such as these, I have received temporary restrictions due to me "play calling" (saying "lets push mid" and "lets go get baron"), me "placing blame" (the enemy team is using hacks there isn't too much I can do"), or even "spamming chat" ("good job guys, keep it up", all we need to do is focus their adc", "I'll ward their red"). All of those comments are what showed up as evidence of my "negative attitude and verbal abuse" when I was restricted, and all of those games happened while I was playing with 2-3 people that were pre-queued together, trolled me and were extremely verbally abusive, and in many cases openly told me that they would all report me just because they can.

Also, ask any RIOT employee (or look at any recent RIOT posting about the Tribunal) and they will say that it is still "in recess".

Deep Terror Nami7 votes

This does not consider if there was toxicity in your account at all

This is categorically false, please cite your sources. Punishments are not done based on number of reports, but on the behavior found in those games reported.

This means that premade groups can all agree to report the same person, and that will immediately flag the system and set the person up to be restricted

Also incorrect. Premade reports are reduced to only have the effectiveness of a single report, specifically to avoid what you claim happens.

I have received temporary restrictions due to me "play calling"...

Please provide chat logs of that being all you did. If you were insulting your team, being passive-aggressive or otherwise negative alongside 'play calling', then you were punished for those other things not for the play calling.

me "placing blame"...or even "spamming chat"

Making accusations and blaming your team is negative behavior and may be punishable, and so is spamming.

all of those games happened while I was playing with 2-3 people that were pre-queued together, trolled me and were extremely verbally abusive

As I said, their premade reports have the weight of one. The review of your case was triggered due to a history of reports for negative behavior, not because there were premades. As for their behavior, they are treated the same way and given the same leniency. Just mute and report them, not make it worse.

Also, ask any RIOT employee and they will say that it is still "in recess".

The Tribunal is not coming back to do the same thing it used to. The Instant Feedback System has completely replaced it, and when they bring it back it will serve new purposes and accentuate the IFS.

RedTao1 votes

[deleted]

Deep Terror Nami6 votes

If you have nothing constructive or true to say, would you please quit trying to derail discussion about player behavior systems? If you have a problem, please submit a ticket and move on with your life.

Eternal Colossus1 votes

  1. It is very true. I cannot find the chat logs, but one of the RIOT employees made it clear that the only way that a summoner is marked for restriction is if they receive more than average number of reports within a set number of games. With this system in mind, they assume that it is an accurate indication of if a summoner is being consistently negative or not. However, the RIOT employee admitted that at that time the system does have difficulties with distinguishing a large amount of players on my team within those few games that all could falsely report me, thus still triggering the system. He re-looked at my chat history and found that my restriction was indeed likely because of this factor and apologized that he was unable to remove the restriction, but commended me for my patience and said that on the bright side my restriction was almost over (it was near the end of my 2 week temp ban).

  2. Yes, they are reduced, but not eliminated. It also does not take into account that some players who are not queued together display the same manner of behavior against the Code (such as verbal abuse or intentionally trolling), and can both agree to report you. In the specific case that I am referring to (the most recent time that I received a restriction) it came after two games, one with 3 people premade together who intentionally trolled me, were extremely verbally abusive against me, and all agreed to report me, and the game directly after that where the enemy team was using hacks, and the enemy team and my teammates were verbally abusive against me and agreed to all report me due to me saying that they were hacking (that is all that I said).

  3. Here are some of the chat logs with the RIOT support person who was explaining why I was temp banned for play calling.

We are usually unable to give out chat logs while the tribunal is down but we have made an exception to your case. I noticed that in a lot of the games you have received your restrictions and suspension for you have been spamming chat with negativity. Chat is meant to be used to constructively communicate with teammates. Some examples would be; hey dragon is up soon everyone be prepared for it, not telling players every detail on how to use their champion and where to be...

GAME ONE: [0:51] Eternal Colossus (Nautilus): just play safe veig. As long as she doesn't get fed, we'll carry bot [1:37] Eternal Colossus (Nautilus): i'll ward your red j4 [1:50] Eternal Colossus (Nautilus): yep [2:46] Eternal Colossus (Nautilus): so close [3:49] Eternal Colossus (Nautilus): gj [4:21] Eternal Colossus (Nautilus): wanna b? [4:28] Eternal Colossus (Nautilus): k [4:49] Eternal Colossus (Nautilus): vi bot [5:11] Eternal Colossus (Nautilus): gj [5:28] Eternal Colossus (Nautilus): vi near bot

GAME TWO: [0:43] Eternal Colossus (Jayce): i'll ward your red [1:13] Eternal Colossus (Jayce): she's OP [1:15] Eternal Colossus (Jayce): so it's k [6:58] Eternal Colossus (Jayce): sigh [7:04] Eternal Colossus (Jayce): great, mouse decided to die........ [7:38] Eternal Colossus (Jayce): and this j4 is camping me

  1. As I mentioned before, the examples of me "placing blame" that they sent to me included and were limited to me saying that I was muting the players on my team that were trolling me and being extremely verbally abusive, and the next game saying that the enemy champions were hacking, both of which were accurately marked as "play calling".

  2. As already mentioned, that is exactly what I did. the only indications of what they were saying after I muted them were my honorable wukong teammate telling them to stop being verbally abusive, the enemy team telling them to stop being verbally abusive, and the after-game chat.

  3. However, here are some "chat logs" from my past discussions with RIOT support employees. My point is not that the current system won't replace the Tribunal, but that RIOT has commented time and time again that the Tribunal is supposed to be "in recess" and down "for maintenance", and that the current system is supposed to be only a "temporary" replacement for it. I won't give their names, because that's against the rules in the boards. I'll just list them.

a) I believe we've stated the Tribunal is under maintenance, which it is. The instant feedback system is separate from the Tribunal and it's likely the new Tribunal would work within the Instant Feedback System.

b) While the Tribunal is in recess, we're unable to provide specific chat logs or reform cards for chat restrictions. I'd be happy to help clarify what's going on...Our chat restriction system is in place while the Tribunal is currently in extended maintenance while the Development team works on improved features and enhancements.

KingWanahakalugi2 votes

While I do respect your opinion of the system Colossus, I would like to see the exact e-mail where the Riot employee told you reports are all that matter, and that the system has difficulties. Also, I'm not saying you did, but your chat logs do seem to be cut a bit brief stopping at 7:30 and 5:30 into the games. However, if these are your complete logs of the game, I would suggest that something in your behavior in the pre- or post- game chat may be to blame. The chats before and after the game still count as punishable, but they do not show up on a reform card.

KingWanahakalugi

Eternal Colossus1 votes

Those are the chat logs that they sent me indicating my "negative behavior". And I rarely ever say anything in pre/post chat, and I can guarantee that wasn't it. But like I said to someone's question before, those support tickets and Board posts directly saying those things were deleted (not by me). Again I'm sorry, and again I know you don't have to believe me, but there's not much I can do about it.

Stasis6912 votes

{quoted}

While I do respect your opinion of the system Colossus, I would like to see the exact e-mail where the Riot employee told you reports are all that matter, and that the system has difficulties. Also, I'm not saying you did, but your chat logs do seem to be cut a bit brief stopping at 7:30 and 5:30 into the games. However, if these are your complete logs of the game, I would suggest that something in your behavior in the pre- or post- game chat may be to blame. The chats before and after the game still count as punishable, but they do not show up on a reform card.

KingWanahakalugi

This is not true. I was punished and told directly by a Riot employee over the forum that I was banned for intentionally feeding and throwing the game when I uploaded the four games cited as chat logs and its clear as anything you want to make a clear analogy to that I didn't intentionally ruin any games. I never swore on the account once nor had even gotten a warning for having been reported. I would have been frustrated with but could have accepted a 5 game chat resrict. A two week ban tho?

This system is a joke.

PS- my account even somehow managed to trigger a manual review which reveals an evel larger problem that it isn't just the automated system that is broken but the entire punishment process.

PPS- the player who said "I hope you're killed in a mass shooting" and then left another game three games after played uninterrupted the entire two weeks that I was banned. He played his most recent game a few hours ago.

KingWanahakalugi1 votes

Stasis, I watched your games and I can assure you the system isn't a joke and I agree with Riot Tantrum in saying your ban was justified. I watched those three games you shared, and your passive-aggressive comments at teammates, calling for a surrender after one poor play is made, and my personal favorite: binding your mastery spam to your W ability. All of those are worthy according to Riot, and all can make a game much less enjoyable for the other players. While there is not sufficient information to suggest intentionally feeding, the spamming of your mastery emote, calling for a surrender pre-20, and passive aggressive chat does fall in the realm of trolling. Better yet is the fact that they gave examples of those games, but have more on record to further support their justification according to Tantrum, but, in case you were wondering, trolling jumps to a 14-day ban because what good would restricting do for someone who spam surrender or spams their mastery icon.

Have a Good Day, [slayer-pantheon-thumbs]

KingWanahakalugi

Stasis6911 votes

{quoted}

Stasis, I watched your games and I can assure you the system isn't a joke and I agree with Riot Tantrum in saying your ban was justified. I watched those three games you shared, and your passive-aggressive comments at teammates, calling for a surrender after one poor play is made, and my personal favorite: binding your mastery spam to your W ability. All of those are worthy according to Riot, and all can make a game much less enjoyable for the other players. While there is not sufficient information to suggest intentionally feeding, the spamming of your mastery emote, calling for a surrender pre-20, and passive aggressive chat does fall in the realm of trolling. Better yet is the fact that they gave examples of those games, but have more on record to further support their justification according to Tantrum, but, in case you were wondering, trolling jumps to a 14-day ban because what good would restricting do for someone who spam surrender or spams their mastery icon.

Have a Good Day, [slayer-pantheon-thumbs]

KingWanahakalugi

Two things.

One, calling for a surrender is not against any rules nor is it subject to punishment/ banning a player. Maybe you could say the two or three instances of saying FF didn't actively positively contribute to the game but it is not a violation to actually call for an ff. I will note you mention specifically that "calling for a surrender pre-20" cannot be seen by teammates, so their only indication of this would be my chats.

Two, my mastery emote is on my W key. Therefore, when I use my W ability, my mastery emote goes off. This is also not against any rules nor is it subject to punishment/ banning a player. It might be disliked by some players but it is a simple feature in the game and nothing you can do with it short of using a macro or script to trigger it is against the rules

In conclusion, it can therefore be easily determined that my only violations were accumulated over a few games of passive-aggressive chatting. Considering the fact my account had never previously been punished or even warned, a first-tier chat restriction punishment would have been much more appropriate.

KingWanahakalugi1 votes

I'm talking about actively asking for your team to surrender before the 20 minute mark, and you chose to bind your emote to the W key which whenever you use the ability would activate the mastery. This is not the default key for the mastery emote, and while using the emote is not reportable, spamming it is, regardless of whether you push the button individually or think by some logic that binding it to your ability doesn't constitute as spamming it.

Stasis6911 votes

{quoted}

I'm talking about actively asking for your team to surrender before the 20 minute mark, and you chose to bind your emote to the W key which whenever you use the ability would activate the mastery. This is not the default key for the mastery emote, and while using the emote is not reportable, spamming it is, regardless of whether you push the button individually or think by some logic that binding it to your ability doesn't constitute as spamming it.

Actively asking for an ff without accompanying lack of effort constitutes a chat violation exclusively. Spamming mastery emote literally is not punishable. Please cite your source.

KingWanahakalugi1 votes

  1. Your first statement is misinformed on your original post. The system does not instantly ban you if you receive an above average number of reports. The system will first use the instant feedback system to scan for key words or phrases that riot does not find acceptable. Swear words or deviations of such are only banned in conjunction with another word or phrase directing it at another summoner. However the instant feedback seems to be just in most cases based many of that chat logs I see on this board. Those most severe cases are punished almost instantly. Now a report simply flags a game for review, those games are first scanned by this instant feedback system, and based on the variety of the report, they are then sent for a visual review by a Riot employee to confirm this is the case. Punishments are more likely to occur if you have an above average number of games flagged for review. If the system doesn't detect any of the characteristics you were reported for, the report is considered invalid and the game flagged for review carries no weight in your behavior moving forward.

  2. You can make a point to say that some of those people may have just been having a bad game. Riot does not believe in punishing a player because he had a bad game or two. The simply don't want to see them make a pattern out of it. While you may have studied a players match history in the games following yours, you have no proof as to his/her behavior in the next games unless you played with that person again yourself. Also because a report is the act of flagging a game for review, the game will be flagged regardless of the number of reports in a given game. Calling for reports is considered a form of harassment in game and you would be better off just not mentioning it and flagging the game yourself.

Other 2) (Please Edit this it bugs me more than you know) The Riot support can seem cold sometimes but the copied and pasted responses are meant to allow them to read problems and handle them more quickly, because while Riot is a large company their support staff has quite a bit of work to do for the personnel.

  1. You have to realize that while you think you might be responding to Riot in a "professional manner" the unfortunate realization of text over actual speech is that text can be read in a manner that can be misconstrued as to its tone. Try to be more understanding with this.

  2. In game, I believe it would sound rather cold than insulting, but that's my impression of the tone of the words.

Anyways, Have a Nice Day,

[slayer-pantheon-thumbs]

KingWanahakalugi

Eternal Colossus1 votes

  1. I'll refer you to the replies that I made to Deep Terror Nami, as it answers and responds to many of your questions and comments.

  2. I am referring directly to the last time that I received a restriction (again, read the replies to Deep Terror Nami for the details). However in the two games cited for my restriction, the first revolved around 3 teammates who were queued together, intentionally trolled me (as much as you could imagine possible), and were above and beyond verbally abusive. The second game revolved around an enemy team that was hacking. Neither of these cases correspond to "having a bad game", as they are both extremely intentional and likely consistent. In those games, I did not call for reports. In the first game, the enemy team asked me if my teammates were trolling me, I responded yes they are and the other team apologized for that. In the second game, I said that the enemy team was hacking. That is the extent of my chat against them as I muted the offenders after that point. However, I was still punished for doing this as "placing blame" (I honestly think that the blame was fairly rightfully places in these examples).

  3. (sorry, thanks for pointing that out, I edited it) I am not saying that I don't understand why they do it (to a limited extent). However, I have cases of some of my report tickets where I am redirected to 5+ copy/pasted messages/people in a row, and I sat there responding in my comments sort of waiting, like "well I'm responding to this because I'm still waiting for someone real that can help answer my questions, thanks". Then they continued to roundabout me to other copy/pasted messages.

  4. I have had some RIOT employees openly insult me, belittle me, and use passive aggressive and negative comments against me. I'm not joking when I say that saying those things in-game would likely get me a VERY strong punishment.

RedTao2 votes

If there wasn't any toxicity, then the reports get thrown away.

Not true. I've been toxic for the past 5 months now. Instead of Riot doing anything to me, they declared me reformed and started giving me loot now.

RedTao2 votes

If I'm wrong, then ask Riot yourself why they're rewarding me for "negative behavior"

Kei1434 votes

Getting hextech rewards doesn't mean you are reformed. I just means that you played through the punishment periord.

Surely next time you get punished will be the next punishment tier. But weren't you permabanned? Unless you started a new account and people aren't reporting you for your behavior.

RedTao1 votes

According to Riot, this was supposed to be their way of telling people that they're reformed without having to say that you are.

I was not permabanned, just 2-week banned. It's been about 5 months and they're still telling me I'm going to be permabanned. Goes to show that they lied when they said that you go down a tier every 3 months. Even then, I pretty much gave them the finger when they said to change my behavior and they go around and declare me reformed after 3 months.

Did you ask them why they're rewarding me for ignoring them yet? I'm curious about their answer and they seem to refuse to talk to me.

Astôlfo4 votes

Incorrect. Dismissed.

Eternal Colossus1 votes

If you think that what I am saying is incorrect, then explain how so. These are all directly proven and quoted by RIOT employees.

Angry Monster2 votes

Actually you never quote, your paraphrase without source.

There is a difference.

Eternal Colossus1 votes

As mentioned multiple times to different people, that is because RIOT has deleted the support tickets and threads that had the quotes. however, if I am "incorrect...dismissed", then please provide me with a quote from a RIOT employee that is saying contrary to what I said.

No flash no life4 votes

  1. I've never heard of this being proven, whereas I've heard the complete opposite said by a riot staff so until I see a full copy of riot's mail in response after a restriction, chat log included, I don't find this opinion convincing.

  2. Their wrongdoing doesn't make your wrongdoing justified. Your punishment for verbally fighting back and report threat was granted and proved that riot's system is functional. Those ppl you reported (I hope you reported them) receiving no punishment afterwards, though, does prove riot's flaw and if reporting and sending support ticket don't work, post it here and let's fuel the rage.

  3. (....? I swear I did a #2 just now, oh well) Riot has their way of doing things, and they're not obliged to change their way to fulfill your demand. Just because you're asking for a real person to respond doesn't mean you should get it; they'll respond in however way they deem fit. On a side note, most of my tickets were responded manually and generally solved with one feedback so once again I don't find this convincing.

  4. Proof or you're just baselessly accusing. Also just because players feel their treatment is unwarranted doesn't mean riot staff is obliged to explain until players are satisfied; if they deem the players too stubborn and irrational that any further conversation is a waste of time, they'll have to close it and move on to other issues.

  5. Proof, quote the words and who said it, or once again it's all baseless accusation.

Eternal Colossus1 votes

  1. I'll recommend for you to look at the responses that I sent to Deep Terror Nami, as they answer that question.

  2. Again, refer to the responses previously mentioned to see specifically what happened. But in short I was not verbally fighting back, I simply responded to the enemy team that yes my teammates were intentionally trolling me, and in the next game saying that the enemy team was hacking. And yes, I did report them, and I talked to a RIOT employee afterwards who told me that if my report of them was justified (which clearly it was) then those people would be immediately marked for high-level punishments (temp bans or worse). And I can easily post the after-game chat here (that's all I could copy/paste and save), but showing those summoner's names is against the Board's rules, and it would take me forever to replace each of their names with other words.

  3. (Yeah sorry haha, someone else pointed that out to me too and I just edited it) I realize that, but like I said to a few other people the examples that really annoy me are when I begin my ticket asking directly for someone real that can answer my questions specifically, then I am sent through the roundabout 5+ times with one copy/pasted message after another. The most recent ticket took me almost a week to actually get a real person who sent something other than a page of copy/paste.

  4. I actually just checked back through all of my support tickets, and unfortunately I can't give you any chat logs because the specific 2 tickets that I am directly thinking of were both completely deleted by those RIOT employees. No, I can't give you proof of it because that's their idea. They also deleted the Board threads that I created to bring it to light.

  5. Again, refer back to 4...I'm sorry, and I wish I could, and I know you don't have to believe me. But I'm not lying. Also, one thing I did remember (while I was looking back at my past Board threads and found a really sad example where an extremely toxic player in-game told me that his brother in law works for RIOT and thanks to the player I was in-game with was working on perma-banning me as we spoke. I obviously reported him due to his massive amount of verbal abuse and hate speech, and less than 10 minutes later I got temp-banned. I submitted a support ticket asking for the serious truth about it, and one of the responses that I got was from someone that I am 99% sure was the brother in law that the player was referring to. Another ticket person immediately responded and told me that it was definitely not the same person (though he had the right name), and then immediately closed the ticket.

Stasis6912 votes

I think it would be super interesting to compile a list of /taunt quotes along with Riot employee and moderator quotes and literally only use them and see how long it takes to get punished.

Also, you're onto something. Let's talk more sometime. I added you in-game.

Check out all this information I compiled about my ban. I was playing around 10 games a day for weeks and the reports for games I was cited as committing violations for were only over the span of my last 17 games and equaled 0.46% of my current season games. I had never even sworn once on the account.

http://boards.na.leagueoflegends.com/en/c/GD/74jPEMrt-this-account-has-been-suspended-never-gotten-chat-restrict-or-ban Then- http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/Vg4LT8Bo-without-further-ado-i-present-chat-logs Then- http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/bBxtzNhW-riot-player-behavior-seniors-pls-i-present-a-most-thorough-well-thought-out-defense-very-long Then-http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/LB03uQiQ-you-were-punished-for-trolling-intentional-feeding-and-all-sorts-of-attempts-to-subtly-ruin-the-gm Then- http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/3LxKyFOV-my-first-game-after-two-week-ban-six-extremely-toxic-players-25-afks

Eternal Colossus1 votes

Hey! sorry it took so long to respond, I was out of town. Anyways, yeah I know what you mean. I don't swear, period, ever. I've been temp banned and chat restricted for play calling ("let's get baron", "lets push mid", etc...), spamming chat ("gj guys keep it up", "lets bait them here", etc...), and "negativity" ("the enemy team is hacking", "yes my team is intentionally trolling me", etc...). And I would love to get those verbally abusive quotes from RIOT, but they deleted the threads and support tickets that showed those comments (ironic, isn't it).

Also, you might have to re-add me in-game, I don't know if I received it or not.

EndGamer112 votes

Also, how many of you know exactly how RIOT's system works?

I do!

The answer, it counts the number of reports that you get, and if you get reported more times than they deem average over a set number of games, then the system automatically marks your account for punishment. It then has an automated system that checks your chat for key words that indicate verbal abuse, negativity, play calling, placing blame, etc...

Good so far...

If it finds ANY of those in your chat, then it gives you a more severe instant punishment.

It hasn't punished you yet, how can it give a "more severe" punishment?

However, if it doesn't fine those words, you will still receive an instant punishment solely based on people reporting you, even if those reports are not warranted.

Outright false.

Also, if a rioter talks to you with "negativity, belittlement, insults, and derogatory language that is above and beyond anything that I have or would ever use in-game", post pictures of the emails here, reddit, social media, and create a shitstorm. If they are, in fact, fake or nonexistant and you are the toxic one in this story, feel free to continue to be wrong.

Eternal Colossus1 votes

As I have mentioned to a few other people, I would love to show those chat logs from verbally abusive RIOT employees, but they have deleted the threads and support tickets that show those logs. Maybe that means that those employees have been punished for it, maybe not. I'm inclined to think not because I already posted those logs here in a thread and an official RIOT employee then got on here, continued to be verbally abusive and say that they can essentially talk as rudely as they want to me because I'm "at fault", and then they deleted the thread.

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