Riot you need to seriously change the way you handle "toxic players" and perm bans.

To drop my few cents on the topic, I disagree with Riot's punishment-philosophy. The way I personally think it should be, would be splitting punishments into two categories regarding Gameplay and the Chat.

A chat-related offense should receive a chat-related punishment such as restricting the player from using the all-chat and limiting the amount of messages he can send. But it should not be answered with limited or permanent account-bans, as players have various ways to handle rude messages or spam, such as muting the player sending them or turning off the all-chat or the chat-window as a whole.

Gameplay-related offenses, such as intentional feeding or inappropriate amounts of AFKing should be answered with gameplay-restricting punishments such as locking the player out of ranked matchmaking or matchmaking in total for a limited or unlimited time.

I believe that this is the way it should get handled because dealing with rude, or using the buzzword 'toxic', players is already a really easy task and I cannot agree with the idea that such behavior should lock you out of playing the game at any time. I do not intend to encourage uncivil behavior in the ingame-chat but I personally regard 'flamers' or 'spammers' as way better teammates to have than AFKs or trolls.

Yes, they will drag themselves and the team down by making rude comments and unnecessary trashtalk, but an intentional feeder straight up loses your game and potentially even that very important promo you were taking so seriously. I think that Riot needs to neglect some of their efforts to 'reduce 'toxic' behavior' since the option to mute someone ingame is already granted at any time.

This makes players that demand additional focus on preventing rude behaviour, honestly, seem like crybabies and keyboardwarriors. Instead the company should focus on punishing leavers, trolls and intentional feeders. Especially in competitive matchmaking it is not so much rudeness but outright sabotage that should get you punished faster than the other.

And I especially believe that a player should have the right to call out any provocative intentionally feeding Malphite player that he is a fucking worthless braindead scumfuck bastard pile of trash mental dickface that should be gunned down on the street like the degenerate he is.

That will be all, Riot.

P.S

You need to give the people you perm banned (who spent a lot of money collecting skins, a $10 RP card CANT EVEN buy a 1350 skin) a second chance, you really do. Most of these bans are over trivial nonsense. You really owe these people a second chance.