Permanent Ban confusion?

Eat My Axes·Apr 7, 2018·3 votes·833 views

Okay, I got a permanent ban recently, Now in my opinion, Game 1 wasn't all toxic, slightly, but not perma ban worthy, Game 2 was slightly more but not as perma ban worthy, perhaps a suspension. Whether I deserve a punishment and a punishment should take place doesn't bother me, what does is how I got perma banned without getting suspended, in my entire account I have NEVER been suspended, ever since Season 6, Season 7 around end of Summer, my account was compromised and it was suspended, Thought it was lifted soon after. So really all I ever got was chat restricted which I truly feel I deserved. I got chat restricted a total of 4 times in this account's lifespan. But what confuses me is I heard it takes 3 months to drop a tier, and so far this season, I have not been punished at all and had a clean record. Last time I was punished was the chat restriction in the beginning to mid season 7 around the beginning of the summer, I got a chat restriction. so now it has been well over 6 months, and I got Perma banned? Was I so toxic to the point that I skipped a tier?

Also the 2nd game we had an AFK so cut me some slack, basically they had an AFK Then our jungler AFK'd it clearly said "A Summoner has LEFT the game" and not DISCONNECTED therefore I know he intentionally left.

Again, whether I deserve a punishment isn't what I'm looking for, it's which 1 was the right 1. Also, Game 1 we won, and I didn't really troll like I said I would, I tried to the end.

Thanks for Your time,
I appreciate all answers and replies.

Game 1 DravenSpaghetti: Damn veigar supp is so bad < (Here I mean the PICK, dont get confused Im not calling the player bad, I'm calling Veigar as a supp bad) DravenSpaghetti: How are gonna get gold with Dorans XXDDDDDDDDDDDDDDDDDD DravenSpaghetti: ? DravenSpaghetti: Veigar stop taking my farm please. DravenSpaghetti: VEIGARR STOPPPPPPPPPPPPPPPPPPPP DravenSpaghetti: STOPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP DravenSpaghetti: STOPPPPPP IT DravenSpaghetti: OMFG DravenSpaghetti: Im gonna afkl DravenSpaghetti: OK DravenSpaghetti: Take 1 more and im afk DravenSpaghetti: wen you get 27 I afk DravenSpaghetti: LOOK AT BARD DravenSpaghetti: LOOK AT U DravenSpaghetti: NO DravenSpaghetti: THEN YOU FREEZE THE WAVE DravenSpaghetti: NO FUCKIGN KILL IT DravenSpaghetti: 1WTF DravenSpaghetti: WTFFFFFFFFFFFFFFFF DravenSpaghetti: IM AF K DravenSpaghetti: Bye DravenSpaghetti: Im trolling DravenSpaghetti: Why did you take that DravenSpaghetti: Becuase im in BASE? DravenSpaghetti: Im troll DravenSpaghetti: Report Veigar DravenSpaghetti: please look at his farm DravenSpaghetti: troll pick DravenSpaghetti: I go torll I have troll supp DravenSpaghetti: TAking my cannon and myf arm DravenSpaghetti: VEIGAR HAS MORE FARM THAN PANTH DravenSpaghetti: report thanks DravenSpaghetti: I said Veigar take my farm I troll DravenSpaghetti: Look at his farm DravenSpaghetti: all taking my famr DravenSpaghetti: im troll because of huim DravenSpaghetti: What? DravenSpaghetti: Report veigar taking farm even when im in lane DravenSpaghetti: So veigar why did you take my farm? DravenSpaghetti: After I said" STOPPPPPPPPPPPPPPPP" DravenSpaghetti: report veigar not supp items DravenSpaghetti: I dont want full AP supps ty DravenSpaghetti: Well veigar DravenSpaghetti: Why'd you take my farm? DravenSpaghetti: I told veigar STOPPPPPPPP DravenSpaghetti: He dont stop DravenSpaghetti: and I say it again DravenSpaghetti: and AGAIN DravenSpaghetti: AND AGAIN DravenSpaghetti: and EVEN SAID DravenSpaghetti: "TAKE 1 MORE DravenSpaghetti: AND I TROLL DravenSpaghetti: And he didn't care DravenSpaghetti: he wants me to troll DravenSpaghetti: Age is 5 and cant speak english because yo udo not know what STOP means DravenSpaghetti: You do not* DravenSpaghetti: Nice English, DravenSpaghetti: Age of 5 DravenSpaghetti: Mentality of a new born DravenSpaghetti: Yasuo, typical Yasuo main DravenSpaghetti: Keep playing him DravenSpaghetti: If you want to get mad DravenSpaghetti: get mad at veigar DravenSpaghetti: He made me troll DravenSpaghetti: He wanted me to DravenSpaghetti: I warned him and he didnt listen DravenSpaghetti: He wanted me to troll DravenSpaghetti: So ty DravenSpaghetti: And look at his supp build DravenSpaghetti: best supp build DravenSpaghetti: So many shield items DravenSpaghetti: and redemptopm DravenSpaghetti: best DravenSpaghetti: Take out your anger because you died DravenSpaghetti: Nah DravenSpaghetti: Im still playing the game DravenSpaghetti: and farming jg DravenSpaghetti: So DravenSpaghetti: nah DravenSpaghetti: For? DravenSpaghetti: You started swearing at me first DravenSpaghetti: lmfao DravenSpaghetti: Refusing? DravenSpaghetti: You said "shut up and play" DravenSpaghetti: You refused to communicate DravenSpaghetti: Ill report you for those DravenSpaghetti: lmfao DravenSpaghetti: And you said "Suck a dick" DravenSpaghetti: Doesnt matter, DravenSpaghetti: Negative attiude DravenSpaghetti: fed or not DravenSpaghetti: You arent even good DravenSpaghetti: You are fed andd cant close the game already DravenSpaghetti: So yeah DravenSpaghetti: My items aren't troll DravenSpaghetti: Im still farming DravenSpaghetti: Im not 0/10 or something DravenSpaghetti: So DravenSpaghetti: lmfao DravenSpaghetti: and report you DravenSpaghetti: lol DravenSpaghetti: "stfu" DravenSpaghetti: I mean ok DravenSpaghetti: sure dude Game 2 DravenSpaghetti: RLY????????????????????????????????????????????????????????????????????????? DravenSpaghetti: He back boi DravenSpaghetti: I see him DravenSpaghetti: He back DravenSpaghetti: ez DravenSpaghetti: No remake? DravenSpaghetti: He is back? DravenSpaghetti: Why not remake then? DravenSpaghetti: You fine with 4v5? DravenSpaghetti: well you guys fed him 2 kills lmfao GG WP DravenSpaghetti: GG WP i guess DravenSpaghetti: top's lost DravenSpaghetti: I was doing fine DravenSpaghetti: until yi fet him a kill DravenSpaghetti: Now Yi is AFK DravenSpaghetti: Lit dude DravenSpaghetti: We have an AFK too DravenSpaghetti: Well Mid ganked and mid came DravenSpaghetti: And Yi fed him a kill so GG DravenSpaghetti: I already said top's lost DravenSpaghetti: and no ones gonna do anything about it so it's lost. DravenSpaghetti: Report Yi AFK DravenSpaghetti: LOL IN MY MINION WAVE DravenSpaghetti: HE IS IN MY MINION WAVE DravenSpaghetti: DUDE IM DARIUS DravenSpaghetti: IN EED KILLS TO WIN DravenSpaghetti: LMFAO DravenSpaghetti: I NEEEEEEEEEEEEED KILLS DravenSpaghetti: IM DARIUS DravenSpaghetti: LMFAO DravenSpaghetti: MY LLATE GAME IS TRASH DravenSpaghetti: Im reporting you dude DravenSpaghetti: Just fuck off DravenSpaghetti: muted DravenSpaghetti: Doesnt k now that I cant just farm because he has better late game DravenSpaghetti: stupid DravenSpaghetti: You dont know the match up so why you fucking tlaking DravenSpaghetti: If I saw you in real life I would literally knock you out on the pavement DravenSpaghetti: Ill leave you fucking shaking DravenSpaghetti: Nice is anyone looking at the base? DravenSpaghetti: GG DravenSpaghetti: Just surrender DravenSpaghetti: we are 4v5 DravenSpaghetti: This adc cant do fuck all DravenSpaghetti: Yi stay AFK DravenSpaghetti: No stay AFK DravenSpaghetti: Oh so it crashes for that long DravenSpaghetti: Dude the game says "DISCONNECTED" AND "LEFT" DravenSpaghetti: Crashed my ass DravenSpaghetti: Varus DravenSpaghetti: Ill knock you out DravenSpaghetti: Yi the fuck you doing DravenSpaghetti: stay AFK DravenSpaghetti: So we can end the fuckin game DravenSpaghetti: Hahahaha DravenSpaghetti: people are already on their 2nd item DravenSpaghetti: We'll see about that DravenSpaghetti: Lol I cant even get the tower DravenSpaghetti: GG DravenSpaghetti: AHHAHAHAH DravenSpaghetti: NOW YOU WANNA DO SOMETHING DravenSpaghetti: HE WILL 2v1 DravenSpaghetti: U DravenSpaghetti: TOO LATE DravenSpaghetti: LOL DravenSpaghetti: HE ALMOST 2v1'D U DravenSpaghetti: Oh yah DravenSpaghetti: can we end the game DravenSpaghetti: Dude I have other places to be for fucks sakes DravenSpaghetti: Dude WHY ARENT YOU SURRENDERING DravenSpaghetti: WE HAVE NO TOWERs DravenSpaghetti: NO JUNGLER DravenSpaghetti: IK DravenSpaghetti: NOT U DravenSpaghetti: NO DRAKES DravenSpaghetti: NO OBJECTIVES DravenSpaghetti: WE LOST DravenSpaghetti: JUST SURR DravenSpaghetti: For fucks sakes DravenSpaghetti: You are wasting my fucking time DravenSpaghetti: the game is over DravenSpaghetti: SO you want to help when I dont ask for help DravenSpaghetti: BUt you dont want to when I dont DravenSpaghetti: Lit DravenSpaghetti: When its already too late DravenSpaghetti: then you come lmfao DravenSpaghetti: let them end DravenSpaghetti: Ok let the minions end DravenSpaghetti: I bet you are all below silver V DravenSpaghetti: Oh so you are below S5 DravenSpaghetti: Thats what I thought DravenSpaghetti: oh and Yi is afk again DravenSpaghetti: not suprised DravenSpaghetti: watch him say CRASHED again

43 Comments

ChermorgApr 7, 20185 votes

If you had a 14 day ban when compromised that was manually lifted, it is possible that the automated system did not get the memo to ignore that ban in the future. Assuming it was lifted without prejudice (as in: it was lifted because you were compromised), you may be offered another chance if you contact Support. That will be at the discretion of the agent, especially as you admit you've been restricted before and know that this is inappropriate.

Eat My AxesApr 7, 20181 votes

Saying you've been chat restricted is against the rules or something? Sorry, I'm new to the League of Legends Boards.

ChermorgApr 7, 20182 votes

No - I meant that you admit that you've had prior punishments - i.e. you should know that your behavior was bad in the past - as well as you admit to knowing that this chat log is punishable.

Basically, Support may very well deny your appeal saying that due to your prior punishment history you should have known this was inappropriate - especially given that you were given a warning 14 day ban - even if while compromised.

If you are polite in your ticket, explain to them to re-check your history and that you never got a 14 day ban (as the one you had was removed), then they may be willing to give you one more chance, however, and reduce this to a 14 day ban.

Eat My AxesApr 7, 20181 votes

What I mean is I've been chat restricted way back, and asking if that links into my ban?

Eat My AxesApr 7, 20181 votes

Also I did contact support and they are still yet to respond but so far, he misunderstood me by saying I was chat restricted and suspended, and my ban was justified, which I'm totally confused by.

ChermorgApr 7, 20181 votes

You may have to press them. I am unsure how EU support operates. I would strongly recommend being as short, sweet, and to the point as possible:

I have received a permanent suspension. As per the escalation pathway in the FAQ, I should have received a 14 day suspension before this. While you will notice a 14 day suspension in my history, that suspension was removed by an agent in Ticket #XXXXXXXX (link the ticket number that they reverted the 14 day suspension in here) and so I have never actually had a 14 day suspension on my account. Per the normal escalation in the FAQ, I should be afforded a 14 day suspension before I am permanently suspended. Please review my history and reduce my ban as appropriate. Thanks

That's all you need to say.

Eat My AxesApr 7, 20181 votes

Thanks, assuming I have your permission to use that text.

ChermorgApr 7, 20182 votes

Go ahead :)

Eat My AxesApr 7, 20181 votes

Also the ticket was in Account Recovery, when you click it, it leads to an unknown page, is that fine?

ChermorgApr 7, 20182 votes

Referencing the number should let them pull it up.

Eat My AxesApr 7, 20181 votes

So this Perma ban was not Justified ? From your experience?

ChermorgApr 7, 20181 votes

Assuming you've told the full truth, it is borderline. Your logs are certainly punishable, and depending on the person someone may say you should've known better.

But I have seen cases where escalation was improper reversed. Thus, it is borderline.

Eat My AxesApr 7, 20181 votes

So it is possible to recover my account or am I wasting my time?

ChermorgApr 7, 20181 votes

Possible, yes. Guaranteed, no.

I'm not going to rate the logs as that's not useful - it doesn't matter if they're a 5 or 6 if anything above 3 is punishable. The "level" of toxicity won't change the outcome. Good luck to you though in trying to get them to look at the old ticket. Keep pressing them if they don't get it. They may be stressed or have a lot to deal with and not see it the first time - don't give up until you get a firm no.

Eat My AxesApr 7, 20181 votes

But support shouldn't be determined by luck?

ChermorgApr 7, 20181 votes

It isn't luck, it's just I cannot guarantee anything as Support may see it differently than I do, you may be forgetting things in the past, any number of reasons. If the ban deserves overturned, they'll do it. No luck involved.

The lack of a guarantee is because it is not my job to determine if the ban should be overturned or not, nor do I have access to all the information needed to make that determination.

Eat My AxesApr 7, 20181 votes

I am certain of my records being clean this season and I was suspended once and it was lifted. 110% certain. I get they are human too and have bad days, but it shouldn't mean the difference of my account surviving or not.[slayer-jinx-catface] All this information is appreciated.

Eat My AxesApr 7, 20181 votes

Update on ticket, the agent said I didn’t have my suspension lifted when I did since I was told I had 2 chat restrictions and was liable for my season 7 awards and I did get them, yet the agent now is saying it wasn’t lifted? Can you fill me in on what’s going on? Cheers

Eat My AxesApr 9, 20181 votes

{quoted}

Possible, yes. Guaranteed, no.

I'm not going to rate the logs as that's not useful - it doesn't matter if they're a 5 or 6 if anything above 3 is punishable. The "level" of toxicity won't change the outcome. Good luck to you though in trying to get them to look at the old ticket. Keep pressing them if they don't get it. They may be stressed or have a lot to deal with and not see it the first time - don't give up until you get a firm no.

Anyway , is there anything you can do to get a permanent account lifted? Like the level 20 challenge? Or something?

ChermorgApr 9, 20181 votes

If support has determined it will not be lifted, then it is permanent and there is nothing more you can do.

Eat My AxesApr 9, 20181 votes

{quoted}

If support has determined it will not be lifted, then it is permanent and there is nothing more you can do.

How do you get in touch with a specific riot support agent?

Eat My AxesApr 10, 20181 votes

{quoted}

If support has determined it will not be lifted, then it is permanent and there is nothing more you can do.

Loool, they said I never got the suspension lifted, they said my suspension took place October 19th 2017 and wasn’t modified. Yet when I tell them to explain the attachment https://i.imgur.com/Y3gOy2O.jpg They just closed the ticket loool. I cornered them.

Eat My AxesApr 7, 20181 votes

Also, out of 10, how punishable/toxic are my logs?

Telephone BoothApr 7, 20182 votes

Does it really matter whether it says left or disconnected? I didn't know that proved anything. Anyone confirm? Anyways, sorry about your ban. Hope you get it reduced.

Eat My AxesApr 7, 20181 votes

Hope so, Fingers crossed. :D

Eat My AxesApr 7, 20181 votes

Also, if they disconnect it's a network issue, if they left then they ALT+F4'd and or left the game using Esc etc...

Telephone BoothApr 7, 20181 votes

{quoted}

Also, if they disconnect it's a network issue, if they left then they ALT+F4'd and or left the game using Esc etc...

Yeah, makes sense, may sound like a stupid question but I just thought it wasn't as simple as that. Like if I'm lagging and it says reconnecting... but I still leave because I want to try closing client and stuff because my internet SEEMS fine, so I'll try other things like maybe its just my connection to Rito, and I can clear it up by manually trying to reconnect. (Never works obviously lmao, I'm so computer illiterate) so it would say I left, but actually it probably already said I disconnected. I'm just dumb.

Eat My AxesApr 7, 20181 votes

Its fine :D

XanderjutsuApr 7, 20181 votes

You're annoying, that's all I have to say. Threatening to AFK is pretty much perma ban material for me. I wouldn't ever want someone in my game to threaten to AFK, not matter the situation. I get the veigar was being a little twat, but you did call him bad and veigar support isn't all too bad. Even though he may have taken it out of context, you said it non-the-less. Do you due-diligence to explain things more thoroughly and if someone gets on your nerves, just mute them. Also, just type in all chat: "Hey do you all see Veigar taking my CS? Please keep note of that if he continues, thanks", boom, Veigar will 9/10 times stop taking your CS because he won't want to get banned.

Eat My AxesApr 7, 20181 votes

As if anyone is going to do anything about that, heck, they are going to cheer him on. And telling him to keep taking it, all he has to do is Q + W the wave and its all gone.

Eat My AxesApr 7, 20181 votes

The only way I could stop him is to threaten to AFK. You cannot report him for taking my CS, or any support as far as I am concerned.

XanderjutsuApr 7, 20181 votes

Yes you can, griefing.

Eat My AxesApr 7, 20181 votes

Well that's something new I learnt :D

Eat My AxesApr 7, 20181 votes

And trust me, this isn't like NA at all, very rare to find someone speaking English, and the enemy barely spoke back, I thought he didn't understand so I told him to look at bard's CS, and still. Nothing.

ChermorgApr 7, 20181 votes

Hi, responding anew to your comment below to enable nested discussion to continue:

{quoted}

Update on ticket, the agent said I didn’t have my suspension lifted when I did since I was told I had 2 chat restrictions and was liable for my season 7 awards and I did get them, yet the agent now is saying it wasn’t lifted? Can you fill me in on what’s going on? Cheers

Did you have the suspension lifted or not then? If the agent is saying the suspension wasn't lifted, even after you give them the ticket where you thought it was lifted, maybe you're misinterpreting things?

Would you be able to post screenshots of the ticket in which the agent prior said your 14 day suspension was previously lifted?

Eat My AxesApr 7, 2018

The problem is he didn’t say it, I did my account recovery and had to manually ask them for my seasonal rewards. He didn’t say anything and told me to watch out since I have 2 valid chat restrictions. When I recovered my account he just lifted it.

Eat My AxesApr 7, 20181 votes

So what can I do?

ChermorgApr 7, 20181 votes

If they didn't actually lift your 14 day suspension, then that was your final warning and further toxicity will have resulted in a ban. I can't do anything here - you need to continue talking to support about it if you feel you should be unbanned.

Eat My AxesApr 7, 20181 votes

They really did lift it, I got suspended October 19th, how would I have recieved my seasonal rewards?

ChermorgApr 8, 20181 votes

They could have given you your season rewards while still making clear you were on your final warning. Again, I am not sure, nor can I access your tickets to see what the issue is here. Your only option is to continue talking to support.

Eat My AxesApr 8, 20181 votes

But I heard if you have been suspended or chat restricted recently they would not provide you with the missing rewards. Also, out of curiousity I heard you drop down in the escalation path way after 3 months of toxic free behavior, is that true?

ChermorgApr 8, 20181 votes

There is no set time. It takes both time and good behavior over many games played to drop down in the escalation path.

Further, they may have given you your rewards (because you were hacked) but still said "this is still your final warning". That would mean that you got rewards but were still on thin ice. Again, I don't really know and I can't even speculate on it - you'll need to keep talking to support if you still think that they are missing something.

Eat My AxesApr 8, 20181 votes

They still think that my suspension was never lifted because agent UltraMagna didn’t say I was, he assumed I knew. Now I asked to speak to agent UltraMagna. Update