Why are people not suspended when they say alot of toxic things?

Armored Yokai··2 votes·424 views

You know in the past I've had a game where a Vayne told my whole team "kys" "ggez" "you guys suck stay in bronze" all the while spamming mastery after killing us 1 by 1, I've made a report and sent in a support ticket asking for justice but it never came. in a second scenario I've had a singed constantly spam "you guys shit" "you guys play-style is shit" and his buddy shaco would say "you guys are shit bags" "how does it feel to be 0/7 as support kayle top?" and i would ask them just why are they so toxic do you want a 14 day suspension? and another replied "it wont happen" "ur play stlye toxic af" and still no notification ever came

Tbh i've had a 14 day suspension before when a sibling got on my account and went 0/18 while spamming insults" (I'm grateful it wasn't a perma and I'm glad to know I'm not toxic, but the damage has already been done) yeah yeah I'm supposed to keep track of my account and I hold full responsibility for it for using a password that is used by multiple of my accounts

but the real question remains, why is the automated system so bad when it comes to detecting toxicity so that people are able to get away with saying these things?

10 Comments

Isedelica2 votes

the world itself is toxic even with out league we gotta deal with it

Armored Yokai1 votes

{quoted}

the world itself is toxic even with out league we gotta deal with it

even so in this game where toxicity is not allowed why are people able to get away with saying these things....why must it require multiple reports to be valid?

Silent Gravity1 votes

If they squashed down as hard as possible on any and all flaming/rudeness/toxicity, then even I'd have received a punishment. I was rude to someone who demanded my lane and then died multiple times. I did apologize later in the game. We swapped lanes again, and did fine.

Multiple valid reports stacking to lead to a punishment prevents single off games from ruining your account. I also think they're a little soft in how much stacking is required, but hanging out on PB lets me see that punishments are given eventually. So I keep on reporting without losing hope.

Chermorg2 votes

First of all, toxicity is dealt with 99.999% of times by the IFS. Submitting a report via support ticket should only be used in very borderline cases where the IFS may not pick it up. They don't generally take action on support tickets, and when they do, they don't tell anyone but the person they take action against.

If you filed a report in game about the first person, please do submit a support ticket mentioning how you did not notice on their match history that they got a 14 day or permanent ban, and wondering if the IFS messed up. "kys" is supposed to lead to an instant 14 day ban on a previously unpunished account.

The second person, they may very well have gotten a punishment such as a chat restriction, but you don't always get notified when they do. The only person to get the notification is the last person to report before the punishment was issued.

Armored Yokai1 votes

{quoted}

First of all, toxicity is dealt with 99.999% of times by the IFS. Submitting a report via support ticket should only be used in very borderline cases where the IFS may not pick it up. They don't generally take action on support tickets, and when they do, they don't tell anyone but the person they take action against.

If you filed a report in game about the first person, please do submit a support ticket mentioning how you did not notice on their match history that they got a 14 day or permanent ban, and wondering if the IFS messed up. "kys" is supposed to lead to an instant 14 day ban on a previously unpunished account.

The second person, they may very well have gotten a punishment such as a chat restriction, but you don't always get notified when they do. The only person to get the notification is the last person to report before the punishment was issued.

I've checked that person's OP.gg and they still played for days without going on a 14 day break and what exactly is the IFS?

Silent Gravity3 votes

IFS is the Instant Feedback System, it's the program that goes through the reports and assigns punishment or not.

Chermorg2 votes

What Silent Gravity said.

And like I said, submit a support ticket. They won't tell you if the player is/has been/will be punished, but they'll look into it.

It's possible they said it in a way that evaded the automated system's detection.

Souji2 votes

I find myself reporting SO many people for toxicity yet I rarely get the pop up notification and I still see the toxic people playing even after how toxic they had been. My faith in the feedback system is deteriorating. Worst part is when you see someone who's honor 3/4 with a badge yet they are the most toxic person on their team. Why do they even have a badge???

Silent Gravity1 votes

Report them. Just because you don't get a notification does not mean that it didn't help lead to a punishment.

Kei1431 votes

Its not bad at detecting these things, it's bad at letting you know that they caught someone.

Currently, you get a punishment notification when the game you reported them was the one that punished them, not if they were punished later.

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