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Riot you do a great job banning toxic players based on chat but what about those who never type

Laura ß·7/19/2018, 1:03:58 AM·2 votes·2,439 views

Plenty of trolls in game that never type shit but play like shit on purpose and do things in game with the purpose of triggering the team into toxicity, I never see a post or anything that suggests these players are getting banned.

Just a while ago I had a game where this mundo constantly ulted when he was walking down in jungle and just standing there trying to get a trigger in one of us. Of course nobody triggered because it was obvious but we lost the game anyways so he DID get hes way.

20 Comments

Reket DeAlk7/19/2018, 1:12:25 AM5 votes

The problem with gameplay offenses is

  1. Riot is trying to avoid as many false positives as possible. Meaning it takes a bit longer to confirm cases of trolling unless it's super obvious

  2. A bunch of people report someone for trolling when they're really just having a bad game. Clogs up the system a bit. (Not 100% sure on this one but think I saw a Rioter mention it. Will check when I get to my computer later)

Chermorg7/19/2018, 1:08:52 AM4 votes

Plenty of trolls in game that never type shit but play like shit on purpose

If they never type.. how do you know they're doing things on purpose without a crystal ball?

Just a while ago I had a game where this mundo constantly ulted when he was walking down in jungle and just standing there trying to get a trigger in one of us.

You should be able to access the replay, remove the client info (names/etc) and post the video to prove this then.

KVbqbFsC8e7/19/2018, 1:48:42 AM2 votes

Riot has claimed before that they are working on improving their systems ability to detect trolling/inting, but I don't see how an automated system could ever tell. There hasn't been any noticeable improvement in their system since it has launched when it comes to non-chat related offenses.

The reality is people who int/troll in non obvious ways are almost never banned, despite what this board would like you to believe.

Master Noct7/22/2018, 6:27:49 AM2 votes

I had to delete one of my posts, the site is acting up and refusing to update as soon as I make a post (with no status mind you, so I have to press 'post' again to even make sure, lmao)

Mauro9847/20/2018, 3:08:33 PM1 votes

I just got permabanned because I flamed in chat a guy on our team that went 0/15 on Heimerdinger after not even 20 minutes. He was costantly trolling, using zhonya and summoners for no reason, suiciding against the enemy team but in a smart way. It is true, I have been playing for a while in silver/gold and Riot Support just looks at chat logs. They don't give a flying fuck of what happens inside the game. Literally, one game out of three, there is someone who deliberately acts this way, just for the fun to get people raging at them. And you know the saddest part? The one that will get punished is gonna always be the ones that rage at them in chat. This is the main reason why this game is so toxic and this is the main reason why the game is gonna slowly die. You can be allowed to do literally ANYTHING in the game, as long as you don't flame in chat. I have been playing LoL for more than 6 years. My only suspensions have been a couple of chat restrictions and a 2 week ban always for flaming trolls / hard inters in game.

Of course, the fact that I never spent money in the game had a big weight as well, I suppose (before someone starts complaining about this, I have been working in Customer Support for f2p games for quite a while, I know that this is exactly what happens when support receives a ticket. First thing to check is how much money they spent ingame).

I am not even mad at the permaban. I will invest my time in somethign more productive than flaming at frustrated people. It is just sad to see how horrible is the support of a company that has always been highlighting how much they care about their player base.

Protip: if LoL is recognized as the most toxic game ever, start asking yourself why, before it is going to be too late.

Mauro9847/20/2018, 3:08:56 PM1 votes

I just got permabanned because I flamed in chat a guy on our team that went 0/15 on Heimerdinger after not even 20 minutes. He was costantly trolling, using zhonya and summoners for no reason, suiciding against the enemy team but in a smart way. It is true, I have been playing for a while in silver/gold and Riot Support just looks at chat logs. They don't give a flying fuck of what happens inside the game. Literally, one game out of three, there is someone who deliberately acts this way, just for the fun to get people raging at them. And you know the saddest part? The one that will get punished is gonna always be the ones that rage at them in chat. This is the main reason why this game is so toxic and this is the main reason why the game is gonna slowly die. You can be allowed to do literally ANYTHING in the game, as long as you don't flame in chat. I have been playing LoL for more than 6 years. My only suspensions have been a couple of chat restrictions and a 2 week ban always for flaming trolls / hard inters in game.

Of course, the fact that I never spent money in the game had a big weight as well, I suppose (before someone starts complaining about this, I have been working in Customer Support for f2p games for quite a while, I know that this is exactly what happens when support receives a ticket. First thing to check is how much money they spent ingame).

I am not even mad at the permaban. I will invest my time in somethign more productive than flaming at frustrated people. It is just sad to see how horrible is the support of a company that has always been highlighting how much they care about their player base.

Protip: if LoL is recognized as the most toxic game ever, start asking yourself why, before it is going to be too late.

Thicc Anime GriI7/22/2018, 7:38:29 AM1 votes

Something similar happened to me in an ARAM. I was playing with a friend and the random Sona in out team gave first blood. We didn't flame her but she called our team "slow" for not saving her. After, the Kaisa on our team said that she was the slow one and pinged her flash. After that, Sona randomly burns her summoner 13 summoner 4 and randomly ults. No one even flamed her for doing that and she didn't type that much but these type of players really ruin the game. The game was winnable too. [slayer-jinx-unamused]

Skullgetti7/19/2018, 6:16:54 AM1 votes

The best way to solve this to start punishing people who abuse the report system just as hard as the thing they're trying to report for (constantly report people for "troll" when they go 2/4, that kind of stuff) and to then start filtering out the players that actually show suspicious behavoir. Riot can see if you've been walking around fountain the entire game to avoid leaverbuster, i fail to understand why they can't use heatmaps or pathingmaps to find out if a player has been doing certain actions over and over again to sabotage the game

Skullgetti7/19/2018, 6:17:01 AM1 votes

The best way to solve this to start punishing people who abuse the report system just as hard as the thing they're trying to report for (constantly report people for "troll" when they go 2/4, that kind of stuff) and to then start filtering out the players that actually show suspicious behavoir. Riot can see if you've been walking around fountain the entire game to avoid leaverbuster, i fail to understand why they can't use heatmaps or pathingmaps to find out if a player has been doing certain actions over and over again to sabotage the game

Mauro9847/20/2018, 3:08:26 PM1 votes

I just got permabanned because I flamed in chat a guy on our team that went 0/15 on Heimerdinger after not even 20 minutes. He was costantly trolling, using zhonya and summoners for no reason, suiciding against the enemy team but in a smart way. It is true, I have been playing for a while in silver/gold and Riot Support just looks at chat logs. They don't give a flying fuck of what happens inside the game. Literally, one game out of three, there is someone who deliberately acts this way, just for the fun to get people raging at them. And you know the saddest part? The one that will get punished is gonna always be the ones that rage at them in chat. This is the main reason why this game is so toxic and this is the main reason why the game is gonna slowly die. You can be allowed to do literally ANYTHING in the game, as long as you don't flame in chat. I have been playing LoL for more than 6 years. My only suspensions have been a couple of chat restrictions and a 2 week ban always for flaming trolls / hard inters in game.

Of course, the fact that I never spent money in the game had a big weight as well, I suppose (before someone starts complaining about this, I have been working in Customer Support for f2p games for quite a while, I know that this is exactly what happens when support receives a ticket. First thing to check is how much money they spent ingame).

I am not even mad at the permaban. I will invest my time in somethign more productive than flaming at frustrated people. It is just sad to see how horrible is the support of a company that has always been highlighting how much they care about their player base.

Protip: if LoL is recognized as the most toxic game ever, start asking yourself why, before it is going to be too late.