Incorrectly Perm Ban for Scripting / Malicious software ( Please read mirageofpenguins )
I have recently been sent an email from Riot games stating that I have used malicious software and my account has been banned. I have not used any exploits / macro's / scripts or unauthorized third party programs in League of Legends or any other software to provide a competitive advantage. I have had this account since Beta and it was moved to the OCE servers from NA. During this 5 year period I have never once been accused of using hacks / scripts etc.
In addition to this I have never loaned my account to anyone for "boosting" or otherwise so the option of someone else using scripting on my account isn't an option either. This can be easily verified by the log of the IP addresses you would keep for when people are connecting to your servers.
The only things I have done recently ( 2 ~ 3 weeks ) is migrate my OS to a SSD and because of that I had to move the install directory of LOL to a different drive which meant I cleaned up the install and deleted log files from 5 years ago. As I am not sure what "Triggered" the ban, this is one of a few options that I could think of that may have cause the false identification of my account for a ban.
Now I have tried to address this via the Ticket system that riot has but only gotten a scripted cut and paste response and it is obvious no one has even cast an eye over my issue.
I am more than happy to supply screen shots of background processes / applications etc to prove that I did not and have not used hacks. In addition to this can also provide details of other players who have had similar length of play as I have and have never been accused of scripting etc that I do not hack / script.
Now I am asking you to look into this matter mirageofpenguins as I have seen from other posts you appear to actually investigate these claims and too that end I have no doubt that you will not find evidence of what I have been accused of and will be able to easily identify the reason of the incorrect ban.