If you get hacked you may as well kiss your account and money good bye

deltemp951512··2 votes·345 views

Here is what happened after I got my account back Tuesday after it being hacked a few months ago. I logged in and it was perm banned. I submitted an appeal and told them that I have not had access to the account since late December or early January.

I have given irrefutable proof that I did not have access to the account.

Not only can I never play on the account I put so much time, effort and money into, but I even had to change all of my bank information because the person who hacked it was spending my money on RP.


Greetings player,

I double-checked this account and did not see any signs of an account compromise at all. It also looks like we did provide you context in ticket #29470064 for why this account was issued a permaban.

I can only reiterate that as this account has gone through the full escalation path in our Instant Feedback system we won't be able to unban the account.

Legendary Player Behavior & Game Support Jarvan IV Jungle "For the King!"

8 Comments

4th Chiming Lamb1 votes

Ouch...I don't really know what to say here. I'll head your warnings!

exitforlife1 votes

this just happened to me too.

Telephone Booth1 votes

And that's why getting hacked really sucks and why it's such a big deal these days with identity theft and such. Sorry dude. Hope you got your finances figured out and got your money back that someone stole from you.

deltemp9515121 votes

I wasn't able to get the money back, which my bank said Riot should be liable for, but anytime i bring it up they close the ticket. I had to cancel the card I had linked to the account and change all associated banking information.

deltemp9515121 votes

To make things worse, I have never had any punishments on my account until after it was hacked. Riot doesn't care. A ban is a ban regardless of what the circumstances are. They don't even put in any consideration into ban appeals or account recovery.

Riot needs to get a new Player Behavior team. The current team doesn't even do their job, they just sit around collecting a pay check.

Scary Door1 votes

[{quoted}](name=RoG Seraph,realm=NA,application-id=ZGEFLEUQ,discussion-id=AXI5nwVL,comment-id=,timestamp=2017-04-21T02:01:56.205+0000)

Here is what happened after I got my account back Tuesday after it being hacked a few months ago. I logged in and it was perm banned. I submitted an appeal and told them that I have not had access to the account since late December or early January.

I have given irrefutable proof that I did not have access to the account.

What irrefutable proof do you have?

deltemp9515121 votes

Screenshots, bank statements, personal info showing that I was not on the account, etc.

I also have the dates of the punishments and receipts showing where I was at the time (I was out of state with no computer.)

More from Player Behavior

More by deltemp951512