If you get hacked you may as well kiss your account and money good bye

deltemp951512·4/21/2017, 2:01:56 AM·2 votes·345 views

Here is what happened after I got my account back Tuesday after it being hacked a few months ago. I logged in and it was perm banned. I submitted an appeal and told them that I have not had access to the account since late December or early January.

I have given irrefutable proof that I did not have access to the account.

Not only can I never play on the account I put so much time, effort and money into, but I even had to change all of my bank information because the person who hacked it was spending my money on RP.


Greetings player,

I double-checked this account and did not see any signs of an account compromise at all. It also looks like we did provide you context in ticket #29470064 for why this account was issued a permaban.

I can only reiterate that as this account has gone through the full escalation path in our Instant Feedback system we won't be able to unban the account.

Legendary Player Behavior & Game Support Jarvan IV Jungle "For the King!"

8 Comments

4th Chiming Lamb4/21/2017, 2:19:05 AM1 votes

Ouch...I don't really know what to say here. I'll head your warnings!

exitforlife4/21/2017, 2:41:00 AM1 votes

this just happened to me too.

Telephone Booth4/21/2017, 4:13:00 AM1 votes

And that's why getting hacked really sucks and why it's such a big deal these days with identity theft and such. Sorry dude. Hope you got your finances figured out and got your money back that someone stole from you.

deltemp9515124/21/2017, 3:29:10 PM1 votes

To make things worse, I have never had any punishments on my account until after it was hacked. Riot doesn't care. A ban is a ban regardless of what the circumstances are. They don't even put in any consideration into ban appeals or account recovery.

Riot needs to get a new Player Behavior team. The current team doesn't even do their job, they just sit around collecting a pay check.

Scary Door4/21/2017, 4:24:57 PM1 votes

[{quoted}](name=RoG Seraph,realm=NA,application-id=ZGEFLEUQ,discussion-id=AXI5nwVL,comment-id=,timestamp=2017-04-21T02:01:56.205+0000)

Here is what happened after I got my account back Tuesday after it being hacked a few months ago. I logged in and it was perm banned. I submitted an appeal and told them that I have not had access to the account since late December or early January.

I have given irrefutable proof that I did not have access to the account.

What irrefutable proof do you have?