Boards›Player Behavior

Submit ticket to report Trolls by username.

PROJECTJehuty·10/6/2016, 3:41:25 AM·1 votes·816 views

I think it's blatant ignorant of Riot to now allow people to submit support tickets anymore to investigate particular summoners who are intentionally trolling and or feeding; furthermore, they wish for you to post on the forums about any issues you may have with the game. However, you are not able to publicly shame or reveal the name of such individuals. I think it's beyond ridiculous that Riot goes through steps to otherwise benefit and encourage these types of behavior by making it so the community has no say at all of what is socially acceptable; Look as far as the Tribunal to see we, the gamers and community, no longer can judge those whom willingly do these sorts of things. Instead, they've embraced the principle that machines are much more efficient than people in weeding out offensive players; should it be because it's "too difficult" to do, or they just blatantly don't wish to have a payroll where they can assign jobs specifically for this type of purpose.

When you go to someone's match history via the matchhistory option or even op.gg or etc. and it's quite clear they are offensive trolls to the gaming experience it makes you question how these individuals are allowed to not only continue the behavior but do so effectively with no repercussions. If riot is to lazy to start having real people not only to go over offensive situations, but for real genuine people to respond too in support [as to oppose to computer generated responses] than they should take the initiative of reinstating the Tribunal so we the playerbase can make a difference where they REFUSE to do so.

So I'm calling for a vote to see how many people would actually support and encourage the revival of the program.

8 Comments

Deep Terror Nami10/6/2016, 4:00:27 AM2 votes

If you are unable to report a player for extreme offenses using the post-game reporting, you can use a ticket. Submit it under the category I have a question > Game & Features > General Questions.

What they don't want you to do is flood the ticket system with reports for minor offenses and things that the report system can already catch if you'd just report it. Tickets are your last resort, not your first.

Sarutobi10/6/2016, 6:04:38 AM1 votes

What does the tribunal have any relation to submitting a ticket? The Tribunal only works when someones case is put there. Submitting a ticket is usually for things out of the control of the game. Like if someone is harassing you via Private Message, or someone advertising botting, selling an account, etc. All of this you cant report in the game as the client itself doesnt have a report option so the only other option is to submit a ticket. But that has nothing to do with the Tribunal.

Troll Armada10/6/2016, 6:23:33 AM1 votes

Are you sure? They've constructed a labyrinth to discourage reports with various dead end ambiguous options, but eventually there is a form you can sibmit individual summoners, multiple summoners, attachments, screenshots....

you want to do as much work for them as you can, so go look up their profiles and put those links in the ticket, the game links, chat screenshots if you got them...etc etc.

also splitting things up into paragraphs and being brief probably helps

....then hold your breath.

a team of riot scientists and behavior specialists will look into your reports and hand out swift justice.