Lyte Talks about tribunal
Lyte popped into a reddit thread asking why players can not currently see what behavior caused them to be reported and punished to explain the "Reform Card" system will return when the Tribunal is back online. "When the Tribunal is back, we're including systems that will send players "Reform Cards" that will outline the games and chat logs that led to the punishment. We believe that getting the whole picture of game stats, chat logs, reporters is valuable feedback to help change behaviors, and is better than just a report category or comment." When asked why they decided to shutdown the older Tribunal (nearly 9 months ago) while they worked on updates rather than just leaving it on, Lyte noted: "The Tribunal was driven by numerous other systems such as the Report System, the Honor System, and others. Some of the issues with Tribunal were related to the underlying Report System, and we had to re-work some of those aspects first. So, in many cases it's easier to re-work the foundation of a system without ensuring that it's constantly still functionally working with the old Tribunal. We could have tried keeping everything up in parallel, but we would have needed more resources and time to bring out the new one. Secondly, we wanted to test a few different systems and feedback loops such as the machine learning system driving escalated bans. We wanted to see the efficacy of such a system without the results having added noise from multiple other systems like the Tribunal interfering with punishments or reform. From these cleaner tests, we were able to figure out the effectiveness of these new systems and apply the lessons to the new Tribunal." When asked about showing unauthentic reports against a player, Lyte noted: "We wouldn't show "false reports" anyways because the system has already labeled them false reports. Showing false reports does nothing except make players worried, even though the system has already discounted them and given them 0 value." He continued: "Let's be honest, there's very little abuse because the Report System has an entire featureset that filters false reports and gives them 0 value. If you are getting chat restrictions, it's probably because you are doing something verbally that warrants a light penalty. I'm happy to review your case if you disagree." From surrender@20