Epic Account Security Fail by RIOT

1101436·Oct 11, 2015·3 votes·383 views

Someone was able to hack my friends account by lying to RIOT.

The thief tells RIOT that he wants to reset my friends account's password.

Thief states that "his" current email is inactive (my friends very active email) and can't reset the password.

Thief makes similar email and says my friend's email is old.

Riot tells the thief they are sorry for the inconvenience and resets the password for thief.

Friend sends Riot emails saying his account was hacked and is able to get all of his info back in about 4 weeks.

Thief was dumb enough to remove all of my friend's friends and add his own circle of 5 friends.

Somewhere there is a fail employee that needs to be fired.

9 Comments

Deep Terror NamiOct 11, 20154 votes

Not likely. They ask you what your first RP purchases were, which is something a stranger can't know unless you tell them.

I suppose it's possible that someone at Riot failed, but it's also possible that your friend isn't telling you everything (or you're in on it).

Bloodhawk95Oct 11, 20151 votes

Conspiracy theory

ModAttysu The PoroOct 11, 20152 votes

Wait, even I don't remember my first RP purchase. How does one even remember that? O-o

Deep Terror NamiOct 11, 20151 votes

Ya it's a pretty shitty security question imo. Sure, it's info that is hard or impossible to steal, but the average player that buys quite a few things will not remember after a while.

ModAttysu The PoroOct 11, 20151 votes

Lemme go back and just take a picture of that shiet real quick~ cause seriously no one gonna remember that. I spent too much money on this damn game to remember xD

1101436Oct 11, 20152 votes

Nah I'm not. Believe me I was shocked. A bit angry that someone just hands over the keys to a stranger.

SmokedAlmondsOct 11, 20153 votes

Where did you get all this information about the emails between riot and the person who stole the account?

Mistakes happen, but when I had a request they wanted to confirm it was mine. They ask like a half dozen questions about your account including purchases. Even as the owner of the account they were hard to answer.

1101436Oct 11, 20151 votes

Yea the thief didn't answer any of them and still got the password reset for him. But, my friend answered all of the questions to get the account back. The account has a lot of rare skins like UFO corki and black alistar which is why its so valuable.