Reporting System (The truth)

So the report system , let's discuss it. How many people have been reported for giving constructive criticism or simply not saying a single word in game and get that message after saying you were reported for Verbal Abuse simply because you did something that annoyed your team mates or the other team and the best way for them to get back at you is simply to report verbal abuse?

Me and a friend did some testing on a few accounts to check exactly how this report system works. We made some new accounts and played about 15 games. All of which we were very polite and encouraging to both teams and basically sucking up to them.

At the end of the games we would ask a team mate or opposing team mate to report us for verbal abuse for our testing purposes. Some declined but the majority Agreed to do so. After about 6-7 Games towards the end our accounts were suspended instantly after the final report.

What this says is , the punishments are automated. There is no accountability for mistakes made for players being wrongfully reported and no responsibility taken to assure the reports were justified.

Then we made another another account to test reports for afking. I remember reading a post where Lyte said that Leave buster is the sole reason people get punished and that reports for afking only helps Riot fine tune Leave buster basically but doesn't affect you getting punished, only leave buster does that not Afk reports.

So what we did was decided to afk in bot games using some methods like picking teemo and getting sunfire cap and going invis at a jungle camp. Apparently you can stay invis with sunfire cap and do damage and gain exp without getting attacked and not be flagged by leave buster. Then at the end of the game we asked people to report us for afking to see if what lyte said was true and after about 15 games we got nothing.

You might ask why we decided to do this testing and it was simply because we had made accounts that we spent almost 2-3 years working up, buying champs and spending a ton of money for skins and they were suspended. One of my Original accounts was perma banned due to supposedly a 3rd party program which the only thing I used was custom skins, basically the same as adding in LOL HUDS that streamers use. It doesn't affect the game nor does it give me an advantage but one day I logged on and was perma banned. I checked my email and they said after the 3 warnings we are perma banning your account for illegal use of a 3rd party program. What shocked me was I was never warned , I used one email for that account and that was it and there was never any emails warning me letting me know that custom skins was illegal. I lost an account that I had spent tons of time and money on and Riot basically said screw you we are taking your money and running with it. There was nothing I could do and since I may have been in the wrong I didn't bother fighting it but Riot lied when they said They gave me warnings and didn't.

Now i'm not saying there shouldn't be a report system. I 100% agree there needs to be something since Tribunal is down and has been down for way more then a year now. However, I don't agree with automated punishments based on the reports you get. People have reported people simply because they know the system is automated and can be abused by simply reporting someone for verbal abuse rather they said anything or not and know that if that person gets a few more they will get suspended.

People spend a lot of money and time investing in this game and Riot has a responsibility to take that serious, but instead they came up with an automated program to replace tribunal so it is less work for Riot to actually do. There are probably hundreds of thousands of reports daily and no way Riot can check them all. I think it is very irresponsible for Players who spend lots of time and money investing into this game only to get suspended or banned over time due to players who abuse the report system simply because they had a bad game, laning phase or simply got out played and use the report system as a way to calm their ego. Riot's logic behind this is, we'll just make a new account and spend more money we are going to do anything about your suspension/ban.

While the automated report system probably has took care of a lot of toxic players who justly deserve it, I can't imagine how many people it wrongly suspends/Bans due to the flaws of it being abused. This is people's hard earn money they spend on your Game and Their time spend investing in it. There is no excuse to wrongly punish these people simply because an automated program is easier for your company, that is very lazy way to moderate your game and innocent people suffer for it.

There have been plenty of posts by players who have given suggestions on how to fix this and they are being ignored by Riot. Which makes me thinks this is exactly how Riot wants it to be. I would hate to think Riot wants people to get suspended/banned so people will make new accounts and invest more time and money into Riot to get what they had back but when I see how the report system works and abused and Riot has been ignoring the request to have a disable chat function for years so people who are toxic aren't tempted to be toxic it makes me wonder what Riot's intentions are.

There are a lot of easy fixes for this game that would cut down toxicity and make it a more enjoyable and fair for people that play and want, but instead Riot's focus is on the next big nerfs or buffs to a champion.

I ask Riot that you start listening to players and start focusing on people who are innocent and stop giving trolls more power to abuse a faulty system.

People want to be able to forfeit earlier than 20 minutes if they have afks from the start People want a mercy option added when another team has an afk to avoid wasting 20+ minutes in a game People want a Disable chat before game option so that way if they are tempted to be toxic they can't. People want a better report system that actually can justify it's punishments instead of using it as a way to get back at someone.

Listen to the player base, Start taking it serious. It is players that pay your bills and have made this game what it is and should stop taking them for granted as if you could have made Riot what it is without them, to do so it is not only disrespectful to players but irresponsible as a company. The logic behind the report system shouldn't be " We'll 5,000 innocent people got suspended but 10,000 toxic players got suspended so it's justified".

Edit Note: Also Riot needs to start taking responsibility for it's client problems instead of placing the blame on players and punishing for it. I can't count how many times I have had a client problem and I have got punished for it. To this day when I get disconnected I have to close everything out to reconnect because the client gets hang up in game an never reconnects unless i close it all out. I also have to delete lol_air_client every single time a patch comes out for it to fully patch despite reinstalling windows, doing the client fix and even having a new computer. The client faults is Riots fault not mine and I want to stop being punished for it.