How Riot deals with negative feedback

Wukong X Ahri·Jun 1, 2016·76 votes·4,883 views

La la la can't hear you http://i.imgur.com/sc5LGnW.gif?noredirect

25 Comments

I am PacmanJun 1, 20167 votes

When negative feedback starts looking coherent and properly thought out I'm sure they will respond. Until then the posts about solo que, zed nerfs etc are going to largly ignored for the stupidity and ignorance that they are.

iamthegoatofwarJun 1, 20169 votes

nope take it from me who has dealt with riot before. no matter how well thought out it will be they're dead set on nothing be wrong with this atm.

KeevalroyJun 1, 201612 votes

Why be constructive when they don't listen? Why offer compromise when they don't care? Why have a balanced opinion when they only see positives and ignore the negatives? Why have an opinion at all if they've made up their minds already?

We're left to complain - some do it better than others, but it's all we can do when there's something wrong in the hopes that maybe just maybe they'll see the wide-spread opinion that something isn't received well, and possibly deflate their heads to the point where the opinion can actually be read.

Also I would have thought stupidity and arrogance would draw Riot to those threads since it's what they've been spewing out at us for the past two years...

MrWasjigJun 2, 20163 votes

Shots-motherfucking-fired!

https://media.giphy.com/media/cUSiRJMwZ3wyc/giphy.gif

So wish I could upvote more than once.

Also on the subject of this:

Why have a balanced opinion when they only see positives and ignore the negatives?

Not only do they do that, but they also largely ignore feedback in general. Usually you'll only find red posts on asinine jokes threads on Memes&Games (meaning no disrespect to frequenters of that board), but it only distracts.

Meanwhile Reds ignore anything actually related to the game itself. slow claps

ARequestOfDeathJun 1, 20165 votes

https://www.youtube.com/watch?v=XuOYmqSF6OQ

blizzard did it first

Darius Top MainJun 1, 20162 votes

dude no

runescape did it first

Mig89Jun 1, 20163 votes

As they should.

ShadòwJun 1, 201617 votes

not really

they will end like Jagex

Mig89Jun 1, 20161 votes

Get back to me when it even begins declining.

SchoenbergJun 1, 20166 votes

{quoted}

Get back to me when it even begins declining.

They will lose a bit of players however most will probably stick... Now if they start losing a ton of players then it will likely be reverted.

Mig89Jun 1, 20164 votes

{quoted}

They will lose a bit of players however most will probably stick... Now if they start losing a ton of players then it will likely be reverted.

This is what people either fail to realize or fail to accept. Riot will do what they want and unless they begin to take losses, Tencent will not care what creative direction they go. In the business world Better always = More profits.

KudrovJun 1, 20166 votes

they don't even show growing numbers anymore in fact the last time they showed us any numbers about the community population was in 2014 with biased stuff like they didn't count multiple account played on a same IP in the same week or month so yeah its losing a shit ton of players, unless for a region called China where you can't really lose players but you can bet your whole wealth that the average dollar spent by player is higher in any region than China on the other hand they don't care.

Dextix LTJun 2, 20163 votes

Well considering that just like Blizzard, Riot doesnt publish its playercounts anymore and many of the hardcore base are leaving.......

I dont know, looks awfully lot how WOW went down.

KeevalroyJun 1, 20165 votes

Well said, good dog. - Riot.

Mig89Jun 1, 20162 votes

Better a riot fanboy than being stuck in a childlike mindset where if you cannot continue a discussion or win an argument you have to resort to some pointless insult that does nothing but show your ignorance. Is DQ perfect? no. Will crying fix it? no. I enjoy the game as it is and still play it. If your hate it that strong for the new system, quit. If not, stop crying.

The LexerJun 1, 20166 votes

{quoted}

childlike mindset

And we're the ones resorting to a pointless insult....

Mig89Jun 1, 20162 votes

I do regret stooping to his level. Im sorry boards.

Supreme Senpai69Jun 2, 20161 votes

We forgive you. But we also must downvote you. We hope you understand.

KudrovJun 1, 20163 votes

listen to Jon and replace every blizzard word by RITO and every WoW words by LoL sadly its the same shit going on here.

https://www.youtube.com/watch?v=EzT8UzO1zGQ

AsydeJun 1, 20162 votes

This is not a good analogy. RIOT consistently aknowledges that they have heard your concern and are looking into it.

What they don't do is always give you immediate transparent answers, or occasionally (like they did with SoloQ), promise things too soon that they later can't deliver.

They heard the voice of the vocal population loud and clear, They disagreed and stuck by what they believe in. Many people aren't as angry that they committed to Dynamic Que as much as they are how they handled it.

At least RIOT openly admits "we fucked that up".

LycanoonJun 2, 20162 votes

If they acknowledged us...they woulda brought back SOLO QUE and PERMANENTLY!

Now, I feel we need to have Hexakill as a permanent addition to the game and make it ranked. Solo Que'n is the only way to play in this match-up. YAY!... [slayer-pantheon-thumbs]