Boards›Mechs vs Minions

MAJOR Shipping Concerns (Misprinted Cards & Damaged Pieces)

Zevious·12/18/2016, 10:19:22 PM·2 votes·3,211 views
http://imgur.com/a/HYj4a

So I'm sure like everyone else, I ordered this game almost the second it was available. I was put in the second wave shipment, and just received the game yesterday morning (I was so excited that I gave the delivery guy a hug when he brought it to my door :)!). About three or so months of waiting for this fantastic game and it was finally here!

However, my excitement was short lived, as there are several major issues with my game set:

1st - the shipping box (not the game box) almost disintegrated in my hands as I opened it. There were several gaping holes in the seams where the game box was actually fully exposed.

2nd - Many of the pieces were damaged. Several game boards that had rips and tears in the artwork, and dents on the sides (one even had a shoe print on the back!) a few of the minion figures even had their weapons broken off upon arrival. Hopefully the image gives some kind of idea what I'm talking about, the photos don't come out too well.

3rd - So this is the major one; Despite the damage, I started playing through the tutorial mission with a friend until we got to the first escalation point. We were having a good time until we had to bust out the deck of damage cards. Almost the entire deck was misprinted and therefore unusable. Half the damage cards were printed as schematic cards on the back. Furthermore, almost a third of the cards weren't even there! All "system damage" cards were not included in the deck, and there were only 32 of the supposed 55 damage cards there were supposed to be included.

I've searched many, many forms looking to see if anyone has had a problem similar to this, but so far I have found none. I love Riot, and the mirror polish quality standard they uphold League to. But this is just nowhere up to par with the quality I expected, especially after having to wait so long to get my shipment. I would greatly appreciate help to get this post noticed, and potentially getting my damage card deck replaced. I have been so excited to play this game and I am willing to wait just a little bit longer even if it means getting to play this game the way it was meant to be played!

5 Comments

THE BOUZA12/20/2016, 8:46:50 AM2 votes

whow!. I'm sorry to hear that. Even i start to be nervous. I hope you solve this problems as soon as posoble. And i hope too that mine will arrive withot problems.

Global Noc Out12/20/2016, 3:20:59 PM1 votes

I remember one other post here writing something similar. Nothing was damaged but some cards were missing. But I can't remember what cards that were. It had a rioter responding to it, so it might be easy to find here.

Edit: I found it. http://boards.na.leagueoflegends.com/en/c/mechs-vs-minions/455ivE97-wrong-pieces-coming-with-mechs-vs-minions?comment=0002

Zevious12/20/2016, 5:22:15 PM1 votes

Thank you! After doing extensive digging, I believe that you don't start with 55 damage cards, and the ones I got are the ones you're supposed to have. So the only problem are the misprinted backs (playable a least!). Everything else is at least tolerable since the game came at such a good price. Though I would still like a properly printed deck like I bought it for.

Global Noc Out12/22/2016, 2:59:12 PM1 votes

Why would anyone downvote this? Anyways you should try contacting the support. But be prepared to wait a long time until you actually get the right card set. Buy I doubt they would let you down.

Pixelhouse12/25/2016, 6:56:07 AM1 votes

Hi, i had a similar problem but with the boss toy only. Box was perfect, cards were printed fine however from watching numerous unboxing and reviews i knew you were not able to see the boss upon opening, and immediatly when i opened the box i was able to see the boss trougj the plastic. So i opened it up to put him back in the right place, and it appeared that 1 of his arms were broken off(mind you the box itself was in perfect shape and the plastic is very hard. So i assumed this happend somewhere along the assembly line and not in shipping.

Contacted support and my boss figure should arrive next week so they are very cool with these things.