Punishment for toxicity
I still to this day don't understand why an account can be banned for being toxic in chat. Oh wait, I do. Riot is run by the marketing division. It would super easy to implement a permanent chat restriction or a downright permaban from using chat. But they won't because they know we'll just make a new account and keep throwing money at them when we realize how horrible the champion grind is.
Lemme explain why I am pissed at this. A year ago I was a dumb*ss and got my main account banned for being repeatedly toxic through all the punishments I got. for a full year before my account got banned I was stuck in honor 0 after being banned for two weeks and was trying really hard to reform. A year later I got a guy running down my lane and snapped. 5 minutes later my account is permabanned.
That's not why I am pissed. I am pissed because recently I erroneously thought that accounts could be reinstated after seeing some screenshots online that people did. I believed I had a good case (since I wasn't THAT toxic in the game that got me permabanned) so I sent a support ticket asking very politely if that could be done for me. They told me (very politely also) that sadly it wasn't possible, that it was an old program that they dropped.
So here I am, thinking to myself "I just lost the ability to play a game where I spent close to 500$ over 5 years in an account that I will never be able to access again." and it just feels so damn sad.
I got an addictive personality so I know that I'll keep playing this game and being tempted to spend money on it. But at this point, I stopped asking myself why does riot keep trying to alienate and fuck its player base over. They could have looked at the toxicity problem and fixed it with a permanent ban from using chat, but that's just not how riot operates sadly.
I am not toxic anymore btw. I reformed. But this frustrates me to no end.