I lost 3000 blue essence?

JustRankedFun·Sep 8, 2018·1 votes·2,346 views

I had around 6000 blue essence and was very close to my goal. I logged out for the day. I came back the very next day and I only had 3000 blue essence. I didn't buy anything or spend any of it. It is just GONE. I wasn't a bad boy, I didn't do anything and I can't think of any way I could have used it. I checked purchase history and nothing shows up. What happened? I have a video from yesterday where it showed me with 6000 blue essence so I know it isn't just me or something like that.

Can I have it back please? I mean, you can give me Yasuo and we can call it even, just an alternative I am down with. But I would very much like that blue essence back.

Thanks.

13 Comments

HethaleanSep 8, 20181 votes

Did relogging help? If not, a Riot Support Ticket may help.

JustRankedFunSep 8, 20181 votes

A Riot Support Ticket? Oh, if what you are talking about is what I think it is, then I did make one of those actually. I wasn't too sure where I should send it or what area to post it in, even this one I wasn't sure if there was a better thread for it.

So hopefully this was the right place? I followed the same guideline setup as I used here with I made the Ticket, if what I did was actually the ticket.

Thanks for the quick response!

Sona PingSep 8, 20181 votes

I've seen that same thing. I didn't actually have 6000 BE, the total in the client just counted that 3000BE gift twice for some reason and then corrected it.

JustRankedFunSep 8, 20181 votes

So you got a gift for 3000? That makes sense. I didn't get a gift, I just had mine.

Sona PingSep 9, 20181 votes

You did as well. It's why you have that 3000.

JustRankedFunSep 9, 20181 votes

Really? Are you sure? I had my hopes up man : /

Sona PingSep 9, 20181 votes

https://i.imgur.com/CErNbjq.png As sure as I can be about this. That part of the client has miscounted before. Riot gifts you 3k BE, there's a source for where you got that. There's not one for 6k.

But good news, Riot has gifted you 3000BE and champions. They sure didn't do that when I started.

JustRankedFunSep 9, 20181 votes

Yeah, but I wanted Yasuo xD

Anyway, thanks for the resolve. Cheers friend!