Dear Rito: A solution for queue times.
Queuing for support as either primary or secondary now gives you a buff for the next game if you got chosen for support in the current one.
The next game they have a 100% chance to get their primary role.
Suddenly many players learn to support and play it 50% of their games as a secondary, rather than having to avoid ever putting it as secondary because it's hugely uncommon to not get support if it's in one of your picked positions.