Ask Riot: Q: (Paraphrased) Why don't you do normal URF anymore?

Ask Riot: A: (Paraphrased) We've gotten so big that we don't really need to give the customer what they'd enjoy, we just give them something and they're gonna deal with it. Sometimes people rage quit and don't come back to spend money on our game anymore, so instead of keeping the majority happy, we'll dumb it down so as to not offend the minority.

I've got a huge problem with that answer, and for a few reasons... (And no, sorry, this isn't only URF related, it's more about the audacity of the answer they provided)

1. Who doesn't love playing URF? Well, if they don't like it, they don't have to play it. If your customers and long-time patrons like something,_ do it_.
2. I've been playing this game since season 1 (Summoner number just above 905,000), and there's been some AWESOME breakthroughs in this game since I started playing it. But this is another part of dumbing down the game.
3. Here's some reasons URF is awesome. You get to pick your favorite champ, sweet. They get to pewpewpew fast AF and kill everything, sweet. You can play with teammates and make some combos on teams, sweet. You can have fun within the fun game mode, like all supports just for the troll-factor, sweet. K, now let's look at every stupid incarnation of URF that Riot's done since the last normal URF was here. Can you pick your champ? Nope. Can you plan ahead and make fun cool comps? Nope. Instead, we're just gonna roll random crap and you're gonna live with it. Not sweet.

Done talking about URF, back to the other half of the point. 4. Dumbing down the game. Welcome to the same boring crap every other game does when their sales and profits dip. Time to water crap down so that it appeals to new players so that they don't have to work for anything and just get everything right up front so that there's no learning curve or farming to advance. Runes and customizations? Nope. Masteries and customizations? Nope. Runes and masteries were awesome, that's what could give you your advantage against players who've played this for years and know the ins-and-outs of champs. Find me a player who's been playing this game since before season 3 that likes the new mastery/rune system, and I'll eat my hat. 5. The blue essence system is crap too. I remember that guy in the promo video saying something about new and exciting things to spend your points on. Nope. Whoooo, I can buy a freakin emoji in game for like 75,000 BE, my life is complete now! Get real. I've got like 160,000 BE and I'll be damned if I'm going to buy that Urfwick skin. I've got an idea, you can't call it URF-Wick until you bring back URF. Until then, it'll have to be the AR-URF-Wick skin, or whatever lame urf modes yall have lazily flopped out lately. This isn't the iPhone, this is Riot, Fking act like it. You've lost your way guys. Where's the Riot that had the journal of justice, Nikasaur, and was exciting? Now we log in like ugh, when does the fun part come? If yall are that hard up for money, make some skins for champs who are long overdue for more variety. Aka Swain, Urgot, Yorick, Mordekaiser. Since I started playing League, I've spent probably well over $1,500 on this game. If yall could actually make something exciting again, maybe I'd buy some more RP once in a while. It'd keep your bills paid, and keep me having fun. K, go!