AFK HURTS!!! Imagine a NHL game with a team that plays without it's goal keeper... (SOLUTIONS)
NO COMPETITIVE GAME can accept AFK (or toxic players).
Imagine an NHL playoff with one of the team missing their goaler for 5 minutes, or even half of the game!!!
It is unacceptable! In any team game, any team sport: having one less players is a severe disadvantage. No referee would start the game.
Yet, in league of legends, you allow players to AFK. You allow game to start with one missing player. Or even so, you allow games with TOXIC TROLL players who destroy the game on purpose.
Again, imagine a goaler in an NHL game that lets the puck in his net ON PURPOSE, just moving to the side and leaving his net open. This guy would be banned of the NHL for life.
But in league of legends, these guys can troll forever.
You need to fix this... but in case you have no idea how to do so, here are a few ideas:
1-Fix you launcher: it crashes way to often. 2-Do a "competitive benchmark test": this test will determine if a player has bandwidth, speed, etc. If you don't have it, you don't play competitive. 3-Penalize players more: I know you wan't to make money, so don't ban accounts, BAN THE RIGHT TO PLAY COMPETITIVE. Give a lot of chances to players in normal mode. But SEVERELY PENALIZE TROLLS AND AFK IN COMPETITIVE. Don't ban their account, JUST GIVE THEM A 30 DAYS NO COMPETITIVE ban (and so on). 4-AFK counter mechanics: Instead of giving us the chance to surrender at 2:30 minutes, give a "STARTING BLOCK" POSITION for players (like in the Olympics). Basically, when the game loads, put 5 DISKS NEXT TO THE SPAWN (and limit players inside the zone). Each players must go onto his POSITION DISK (Jngl, Top, Bot, Mid, Sup) for the game to start. After a minute, if all players ARE NOT ON THEIR STARTING DISK, DON'T START THE GAME. 5-Honor system that actually works: TAKE THE HONOR IN ACCOUNT WHEN MATCHMAKING. Put trolls and suck ass attitude players together. Put Great honored players together. I DON'T CARE LOSING if I played with great spirited players. I DO CARE losing when I have troll idiots ruining it for the whole team.
These are the simple things that pop in my mind real quick... I am sure that with a little thought, you can do better.
Peace out!
Poutineman.