Why Am I Not Allowed to Unlock a Champ When I Can Afford It?

SonrisaMokona·3/14/2016, 12:23:38 AM·1 votes·458 views

Hello! I just started playing last week so I apologize is this has an obvious answer, I did google it but I didn't find anything maybe I googled wrong. xD

Basically I want to unlock a champ I can afford (Ashe) because I like her but lost her when I got a new round of free to play champs. But when I try to I get an error that says something like "Error, you cannot unlock this champion at this time" or something like that. I tried with both ways of unlocking and I get the same error. I also went to the buy more (rp?) points and I got an error page. I have restarted LoL many times and every time I get the same error. What am I doing wrong? I thought maybe I'm not high enough level (I'm 7) so I wasn't allowed to unlock maybe yet?

Thanks for your time!

~ God Bless ~

`S'Mokona

3 Comments

Trashlord Kayden3/14/2016, 12:50:25 AM1 votes

you are allowed to unlock champs as soon as you have enough IP or RP to purchase them. this is clearly a bug. i would report it as a bug or fill out a support ticket. :)

Faie3/14/2016, 1:20:14 AM1 votes

Ya that's a bug, no doubt about it. Send a support ticket at https://support.riotgames.com

SonrisaMokona3/15/2016, 4:42:08 PM1 votes

Oh okay. Thank you! :D