Perhaps you haven't heard of a government. Always starts as "by the people for the people", but ends up to be a money sucking and bad decision making entity. See Germany 1910, 1935. Russia at variance points. China at various points, etc. Riot effectively governs the rift, but I would say they really aren't for the people anymore. They honestly seem to make pretty bizarre changes. Some really really cool changes, but sincerely manage to completely 100% ignore the community- which is a shame.
Almost all companies do it though. I would spend entirely too much time trying to get Blizzard to buff Destruction Warlocks at the beginning of Cataclysm, but nothing ever came through- I wasn't alone.