@Riot, please help. Game keeps crashing since last patch :(

KnightOfEloHell·7/24/2018, 7:46:51 AM·1 votes·1,371 views

Since the last patch, I've had some SERIOUS bugs.

  1. I'll get stuck in the loading screen with Poppy and it eternally says authenticating. I have do do multiple repatches and restarts just for league to log me in, but wasn't an issue today after the mini update.

  2. Since last patch, I have been getting disconnected at random times: champ select, mid que, and during games. These random game crashes with the bug above has now caused me to suffer afk penalties because of this.

Also, last night I was ten minutes thru the 20 minute wait, and the game did this patches random dissconnect, and got stuck in loading screen for half an hour despite 2 repatches and lots of restarts in that time. Than I had to still wait the 20 mins all over again.

I got an afk penalty yesterday because of the constant client crashes. Also, last night I was ten minutes thru one the 20 minute waits, and the game did yet again the random dissconnect... sigh, than I got the stuck in loading screen bug for half an hour despite 2 repatches and lots of restarts. Than I had to still wait the 20 mins all over again!! How fustrating it is to be penalized for something that isn't my fault.

Just now, I had bought items and was WALKING INTO LANE, and was disconnected and got this new SEVER ERROR message. Again, I was walking into lane and halfway to top lane. I DIDN'T get stuck in loading screen afterwards this time around, but my team had somehow did a remake even tho I was half way into lane when league crashed.

Now that I think about it, is that another bug? If I had already walked out of fountain when the game disconnected me, why where they even able to remake the game?? Why do I keep getting afk penalties because of these literal game crashing bugs?? I was back in about 3 mins since I wasn't trapped in authenticating screen, but got a notice saying the game doesn't exist anymore, feel free to play another game.

After I cleared that notice, I went to start another game, and got a notice that I have ANOTHER 20 MINUTE WAIT FOR 5 GAMES for something that isn't my fault.

Riot, please help, i have no clue how to fix this disconnecting bug. Ive repatched and restarted numerous times, to no avail. I saw there was a mini patch today, and my login issues seemed fixed, but got the SERVER ERROR message and have an afk penalty because of this bug.

It's so bad that I'm getting punished for a bug in the game that is not my fault, and it's resulting in a very negative and unfair player experience. I work 11 hours 6 days a week and have only a very small window of time to play a day, and the time penalties from thus dusconnecting (now SERVER ERROR since mini update today) bug eats up what little time I have to play league.

Anyone willing to lend a hand from Riot, I would genuinly appreciate it. Please give me some help on how to fix the game. I don't want to keep waiting for 20 mins for 5 games because of a bug that's making my game crash at random times. :(

PLZ help.

Thank you, Mordekiaser God

1 Comments

Cássie9/3/2019, 12:15:24 AM1 votes

I feel that you're better off having made a support ticket Even if they don't know what's going on at least they'd have a better headsup into looking at potential issues. I'm having somewhat the same issue right now. The client randomly crashes, mostly when playing. Don't know how to fix it yet. Even did a clean install.