Unable to open Premium Chest

Ramza Paradise·4/22/2017, 6:15:45 PM·1 votes·2,149 views

So I just re-installed League after a long hiatus. I was greeted with the Hextech crafting system and a free Premium chest to open. (I have a key available)

But no matter how many time I try, I am unable to open the chest.

It says:

**Crafting Failed

It appears the Hextech unit has a bad motivator. Try restarting your client. If this message continues please try again later; there may be issues with the service**.

I have restarted the client a few times with no luck, it won't open.

I received a normal chest after a few games, and that one opened just fine.

I got a new key and tried again, still no luck.

Any help would be appreciated - thanks.

2 Comments

Deep Terror Nami4/22/2017, 6:22:04 PM2 votes

Sorry you're having this problem! It's a known issue and they are working on a fix, but in the meantime if you submit a Support Ticket they should be able to help you out manually.