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So, huh, Rito. You guys going to acknowledge this Per-Side camera issue or....?

Nikushimi Zero··2 votes·333 views

I mean, there have been several people posting about this issue and it seems a LOT of people are having it.

Yet, any support people have gotten is the typical support message back. An automated response practically. It's not on our end. It's on yours.

While this might not effect your unlocked players, it does effect those who play locked. Which by the amount of posts about it and everyone trying to find a solution I would say is quite a lot.

With everyone commenting and waiting for responses we have yet to hear your input on whether or not you are aware of the issue and whether or not you're going to fix it. It would be quite nice if you let us know so we aren't just sitting on our thumbs here.

This is not meant to sound rude, but it is a bit ridiculous that NO ONE has heard back from you guys on this issue save for the typical support ticket response of "Send us this information about your system" blah, blah, blah. We've done all the steps and now we wait on you. So please, what's going on with this issue?

Thanks.

3 Comments

Vesarixx1 votes

If you're going to report a bug, it usually helps to include a description of the bug in your post.

Nikushimi Zero1 votes

This wasn't exactly a bug report, but more of a call out to Rito about the bug which I had already posted, along with a lot of others, about this bug in a previous post on here. I posted in the bug report forum because, well, that's where everything was going on.

As the description in this thread said, I was asking Rito if they even knew or cared about the bug since not one of the many dozen threads had gotten a Rito response yet that they even KNEW about the bug and were going to be looking into it.

A bunch of us were working together to get the attention of Rito, and finally one of the other posters got their attention.

Their excuse for not responding was that "It wasn't their department." So instead of even letting us know that we kept seeing Rito responses to threads only about the store and skin issues. So I made this thread asking them what was going on and hoping that they would actually let us know.

However, since making this thread Rito has responded (as stated above) to another user who was also trying to get their attention on the issue.

Nikushimi Zero1 votes

But, I am glad that Rito finally responded even if it was just "Not my department" because at least they let us know it was on their radar and was being sent to the correct team. It's just nice to even hear from them about a known issue for dozens of users. Possibly all of them, but not many probably notice because they play unlocked.

Anyways, that is why this thread was made, but now it is outdated. RIP.

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