[CLIENT] Chat/Friend Status Issue

Ayame Isaki·3/24/2016, 2:07:38 AM·2 votes·1,325 views

Problem:

My friends cannot see that I am online; they can however message me if I message them. I don't think they can invite me to games either. I have confirmed with multiple friends that I am in fact "offline" even I'm logged in and can see my friends list.

Attempted Solutions:

I tried logging off and logging on; it did not fix the issue.

Other information:

Had update issues as Avast once again believes League of Legends to be a virus. That was rectified the usual way. I also am a user of mobile chat (I appear "offline", not mobile, however during my relog I did get messages on my mobile in response to the last message I had sent before logging).

UPDATE: Root cause analysis

Launching my mobile app fixed my in client online status. It seems to be some interaction between the client and mobile.

[10:05PM] FRIEND: you just missed us D:: DDD: [10:05PM] Ayame Isaki: ive been on bro [10:06PM] FRIEND: ?? [10:06PM] Ayame Isaki: submitting a bug report [10:06PM] FRIEND: it said you just logged on D:

Update 2:

Apparently I show up online, but my actual status doesn't change (i.e. my friends see a green dot but can't invite me to a game because I'm in one).

3 Comments

Agam3/24/2016, 2:14:59 AM2 votes

I am having a similar issue where half my friends that are online are shown as offline. I can see them online with my iPhone app, but the client shows them as offline.

Ayame Isaki3/30/2016, 9:15:11 PM1 votes

This is still an issue; it seems to be triggered when I don't use my mobile app for a few days.

Ayame Isaki4/2/2016, 6:52:26 PM1 votes

Logging out of the app fixes it. It sucks that I can't use the App if I want my friends to be able to invite me to games.