[Client] MAJOR CHAT ISSUES

Nibbly Jimbles·Dec 24, 2015·15 votes·2,146 views

Hi, I am having massive chat issues. I recently got out of a game where I played Viktor, and I always say "ggwp" in the post-game lobby. However, this time, it said "Unable to connect to chat, you may reconnect manually". Except I couldn't. I had to restart the client, and then it gave me the error "Logging onto chat service" and then sent me back to the previous error. Any suggestions? EDIT: I can get into a game just fine, but I cannot talk in the lobby. I also cannot view my friends list. EDIT 2: I also cannot see the "featured games" panel.

24 Comments

ArsnlDec 24, 20153 votes

May I ask what IP you all are using? My friend and I are having this same issue. We are both in Utah using Comcast, and I think that could be the problem

BrenonDec 24, 20154 votes

I am in UT on Comcast as well.

and I know of one other person in my area on comcast having the same issue.

DEADP00LDec 24, 20152 votes

yep. UT comcast as well.

DracoliatDec 24, 20152 votes

I am having the same problem, also utah comcast

xiondiscDec 24, 20153 votes

Disappointed Utah Comcast user reporting in.

LokyphantDec 24, 20152 votes

My whole house can't connect to chat either. Pretty much same error. I have comcast as well.

BrenonDec 24, 20153 votes

10 hours later and it is still an issue for me. Is there anyone from Riot that reads these that can give us any information on why this is happening?

BrenonDec 24, 20152 votes

This problem is rather annoying especially because there is nowhere that League is admitting that it is a problem or that it is being worked on.

Azirius XM RadioDec 24, 20152 votes

{quoted}

Hi, I am having massive chat issues. I recently got out of a game where I played Viktor, and I always say "ggwp" in the post-game lobby. However, this time, it said "Unable to connect to chat, you may reconnect manually". Except I couldn't. I had to restart the client, and then it gave me the error "Logging onto chat service" and then sent me back to the previous error. Any suggestions? EDIT: I can get into a game just fine, but I cannot talk in the lobby. I also cannot view my friends list. EDIT 2: I also cannot see the "featured games" panel.

Same region, same ISP, same timeframe. I had my suspicions that it had to do with Comcast and I think they've just been validated.

I used a program to simulate an ISP elsewhere and was able to get connected back to LoL chat - Unfortunately there's higher ping and random ping spikes.

Live in Colorado, have Comcast.

potsimoDec 24, 20152 votes

I'm having same issues. In Colorado on Comcast.

Oh No Mr DundoDec 24, 20152 votes

I've been trying to figure this out for the past 30 min haha. Guess it is comcast. Please let us know if anyone figures out a solution.

juckfezuzDec 24, 20151 votes

{quoted}

Hi, I am having massive chat issues. I recently got out of a game where I played Viktor, and I always say "ggwp" in the post-game lobby. However, this time, it said "Unable to connect to chat, you may reconnect manually". Except I couldn't. I had to restart the client, and then it gave me the error "Logging onto chat service" and then sent me back to the previous error. Any suggestions? EDIT: I can get into a game just fine, but I cannot talk in the lobby. I also cannot view my friends list. EDIT 2: I also cannot see the "featured games" panel.

I am having this exact problem, I have a 2008 macbook.

MakeABronziesDayDec 24, 20151 votes

Theres your first problem

xiondiscDec 24, 20151 votes

I've found a temporary solution to this problem. Find a free VPN online. Not going to link anything or name any names in case it goes against Riot's forum rules, but you can find one on Google easily.

Keep in mind your ping will go up depending on the connection of the VPN. Though, you will be able to connect to chat again.

The DeckownerDec 24, 20151 votes

press windowskey+R, then type in cmd in the window poped out and hit enter, and then type in ipconfig/flushdns in the new window pop out, hit enter.

xiondiscDec 24, 20151 votes

[{quoted}](name=The Deckowner,realm=NA,application-id=LqLKtMpN,discussion-id=fAjTsaEh,comment-id=0006,timestamp=2015-12-24T12:37:33.395+0000)

press windowskey+R, then type in cmd in the window poped out and hit enter, and then type in ipconfig/flushdns in the new window pop out, hit enter.

Are you having, or did you have this problem, and did this fix it? I'm fairly sure this is an issue on Comcast's end in the mid-west North American area. Changing your DNS should have no effect on this as far as I know.

The DeckownerDec 24, 20151 votes

{quoted}

Are you having, or did you have this problem, and did this fix it? I'm fairly sure this is an issue on Comcast's end in the mid-west North American area. Changing your DNS should have no effect on this as far as I know.

i had similar issues(unable to connect to chat) before and this dis fix it. it doesn change ur dns but just,clears the cache