[RESOLVED] Authentication and Game Server Issues

ModWuks·Jul 16, 2018·21 votes·11,782 views

Due to an increase in posts indicating server issues across multiple regions (including login issues from yours truly), I've created this megathread to compile reports and hopefully obtain some visibility on the issue.

It seems like players are beginning to be able to login. Give it a shot if you haven't done so recently.

Network Operations – 3:47PM PDT We're aware of a problem causing login attempts to fail, and are working on a fix.

Network Operations – 3:14PM PDT Ranked queues are temporarily disabled while we investigate an issue that's negatively impacting games.

At this time, the moderation team will be redirecting posts related to this topic to this discussion.

85 Comments

Evêñtfûl HôrïzôñJul 16, 20189 votes

Seems like the whole of League is disabled, not just ranked games.

The Healing GodJul 16, 20184 votes

Legit stuck in a game that ended...wants me to reconnect to a finished game, what the...

HoboBacon12Jul 16, 20183 votes

[{quoted}](name=The Healing God,realm=NA,application-id=LqLKtMpN,discussion-id=dqRzFAVZ,comment-id=00010001,timestamp=2018-07-16T22:29:49.058+0000)

Legit stuck in a game that ended...wants me to reconnect to a finished game, what the...

Same lol

JońsAVirJhinJul 16, 20187 votes

Billion dollar company btw, cant keep a server up for more than day.

xXRaichopXxJul 16, 20184 votes

small indie company btw

Obsidian SunJul 16, 20187 votes

So which Wood Division employee spilled coffee on the servers this time? Was it Dale?

xXRaichopXxJul 16, 20187 votes

probably someone from the balance team lul

ModWuksJul 16, 20181 votes

Maybe Ryan from accounting, but you didn't hear it from me

Alex LuuJul 16, 20186 votes

Fvck you Ryan

xXRaichopXxJul 16, 20186 votes

SERVER SHAT ITSELF

AhpeJul 16, 20185 votes

We need to give servers diapers.

xXRaichopXxJul 16, 20184 votes

well my post about the servers got taken down because I posted it before this guy did

Pantii HamsterJul 16, 20185 votes

Lmfao these comments flaming Riot are 10/10 would giggle again.

The Pale WomanJul 16, 20185 votes

I just was in a 55 MINUTE LONG RANKED GAME AND WON AND DIDN'T GET MY LP FOR IT. I am livid.

WackoJul 16, 20184 votes

Reading this has made me livid too.

I now am also livid. That's an hour down the drain :(

R0XTARJul 16, 20183 votes

{quoted}

Reading this has made me livid too.

I now am also livid. That's an hour down the drain :(

Dude I feel you there... sitting here refreshing the service status and playing other games while waiting for league matches to fail... fml

Biggest ButterJul 16, 20185 votes

"Sorry, we were unable to start the game."

Oh. Okay then. item 3070

Lupus DirusJul 16, 20184 votes

https://boards.na.leagueoflegends.com/en/c/bug-report/sOkhBUZf-wtf-is-going-on-with-the-servers-na

Was just in a normal and 3 out of the 5 people on my team would go through periods of not being able to move and our ping was normal. Eventually we were able to move and quickly ended the game believing it was a Drop Hack on the opponents side.

Our stats wouldn't load and I decided to restart my client and as soon as I did I was put in a loading queue to go back in the same game that had ended.

Did someone at Riot hit the patch 8.14 downtime early?

YerroFeverJul 16, 20184 votes

I can't even play normals

https://imgur.com/a/SsVa4Bd

PhantomPranksterJul 16, 20184 votes

sure would be nice if this thread was advertised, or riot made a notice that shit isn't working properly

PASKYJul 16, 20184 votes

Sorry we are unable to start your game, after every single champ select wtf is this.

ModPeriscopeJul 16, 20184 votes

Shit. Now I gotta do lawn work that I was gonna put off.

JamroyJul 16, 20184 votes

I work 60+ hours a week and finally just got out, was dying to play league and zone out but can't even get into a game, pretty butthurt honestly.. I get that server issues are going to happen, but would appreciate some feedback on here or elsewhere from a Rioter on how long this might take to resolve.

R0XTARJul 16, 20183 votes

{quoted}

would appreciate some feedback on here or elsewhere from a Rioter on how long this might take to resolve.

This.

naymlessJul 16, 20183 votes

Ah, the good ol' reconnect to a game I already won.

NatsuMuchJul 16, 20183 votes

i was 16/1 jus broke the nexus and this is wat i get huh?.. cool... i was also told the game would not save as if it didnt happen... even better thanks Riot.

xXRaichopXxJul 16, 20183 votes

THANKS FOR REMOVING MY POST SO YOU CAN TAKE ALL OF THE CREDIT FOR THE SERVER ISSUES REPORT XDDDDDDDDDDDD

Evêñtfûl HôrïzôñJul 16, 20183 votes

I just tried logging on to PBE right now and it's not letting me. It's saying the same thing as live/NA servers. League as a whole is definitely down.

HellveticaJul 16, 20183 votes

I was thinking of playing LoL for a few hours, since I got nothing better to do, and after the very first match the game just doesn't let me play. "Sorry, we were unable to start the game." The f*ck is going on, Riot?? [sg-shisa]

At least I can see that I'm not the only one with this issue.

PASKYJul 16, 20183 votes

Hmmm cant even get out of champ select. Tilted before an actual game begins

ModJikkerJul 16, 20183 votes

"Sorry we could not start your game"

RIP. Even bot matches are broked

TheyCallMeJukerJul 16, 20183 votes

Get into champ select and the timers hits 0, brought back to que screen

AhpeJul 16, 20182 votes

How do I turn on my door?

ModAttysu The PoroJul 16, 20186 votes

You have to plug it into a wall.

ZackTheWaffleManJul 16, 20182 votes

#why the hell does that make sense

ModAttysu The PoroJul 16, 20182 votes

[sg-ahri-2]

a cutıeJul 16, 20182 votes

i just wanna report my inting kat :'(

Obsidian SunJul 16, 20182 votes

I hope I get my win, 50 minutes, Riot. Against a Katarina, Vayne, GP and Lulu. You don't just pretend something like that never happened especially after one wins that nightmare.

PoofeferJul 16, 20182 votes

no matter what i do the game forces my to try to reconnect to my game that already ended

BîgfootJul 16, 20182 votes

I'm queuing for ARAM games and the game will not start. Always quits the lobby saying something like, "Sorry, we couldn't start your game".

R0XTARJul 16, 20182 votes

This is not just one queue.

This is custom, TT, Rift, Howling Abyss, etc.

EVERYTHING is down and therefore the notice should be changed to reflect that.

ModAttysu The PoroJul 16, 20181 votes

We can't really control those notifications, but they closed Ranked specifically to prevent LP issues for people in promos, etc.

Obsidian SunJul 16, 20182 votes

[{quoted}](name=Attysu The Poro,realm=NA,application-id=LqLKtMpN,discussion-id=dqRzFAVZ,comment-id=00150000,timestamp=2018-07-16T22:50:16.343+0000)

We can't really control those notifications, but they closed Ranked specifically to prevent LP issues for people in promos, etc.

But will I still get the LP for my hard earned win?

RoyalSoulJul 16, 20182 votes

Any mode I try queuing for just doesn't start. Every time the timer reaches 0, right as its about to go into the loading screen, I just get booted back to Home and see a message that says "Sorry, we were unable to start your game" [sg-ahri-1]

VstroL0rdeJul 16, 20182 votes

Lol can't even get into ARAM....

I don't the problem is just Ranked

RedKurbyJul 16, 20182 votes

When the intern pushes to prod early smh

JamroyJul 16, 20182 votes

"Sorry, we were unable to start the game."

RIP

Kitsunes LustJul 16, 20182 votes

so ya know what's up with the servers? something wrong with it? and im starting to see some links to board posts being invalid and not found grant i can find them in the boards.

it seems LoL as a whole, including it's boards is going haywire, as if there was a potential security breach. play careful everyone.

LilicusJul 16, 20182 votes

I think you guys should just do an emergency maintenance so players won't have to deal with this problem rather than fixing it while the server is online