TL;DR:
Like I've said before this is an edge case. Who should be considerate of whom and under what circumstances? If there is a line, that when it is clearly communicated, puts the "onus of consideration" on the "other side" than we're certain to see it used time and time again whether it is or is not justified.
for instance, last pick "cant support", "don't own any supports", etc. remember that?
What we have here is a case of the desire for achieving team harmony being weaponized, armed with the power of the report system and used to bludgeon an unconventional player into submission and conformity.
The correct approach is this: "we desire for players to attempt and achieve harmony within the team, and we will promote this as best we can. But ultimately it the right of each player to solely determine his way of playing the game, and this is what we will enforce".
Point by Point:
It’s also clear the player struggles to effectively communicate intentions and strategy to teammates.
But also it is clear that he makes an invested, wholehearted attempt at engaging in said communication. Therefore, you are faulting him not for not communicating, but for not succeeding in communication.
Which can result from his lack of skill, lack of flexibility of mind of personality, or simply because his team will not listen.
We can all sympathize with the lonely Miss Fortune facing down Lucian and Alistar at her own turret, and it makes sense to us when they report this Singed player.
We feel for the lonely MF. However your previous analisys leads to one single conclusion: the singed is playing in a legitimate manner which should be allowed. Therefore the onus is on the MF to not get pissed and not lash out in rage with a "report". She should, in other words, suck it up, and you owe it to the singed to throw her report to the trash bin.
Let's assume for the sake of argument that counterjungling support is shown to be a super effective strategy. Suddenly all supports CJ and all ADCs are pissed all the time. The possibility of this discovery is desirable.
Q: Do unconventional picks/strategies increase the burden of communications for the player and their teammates?
Y: Yes.
And the follow up question is: "by how much". Which means you're faulting a player not for lack of effort, but for lack of success, or lack of skill. Essentially, this argument leads to: "different play styles OK in diamond and challenger, experimenting bronzes will be banned on sight"
but a good chunk of teammates across hundreds of games just don’t want to sign up for the plan.
I feel you are conflating "communication" with "consent". that team mates fail to accept your plan does not mean they have not been given information on it. More than that: failure to agree implies very strongly that successful communication has occurred.
If a teammate in champ select says, “pls no, this is game 5 of promos”
Which will invariably happen in 95% of all the games an unconventional player plays, especially if he makes an honest effort in communication. Therefore this is the same as "team consent or go home". You're just siding with compliance to the team's wishes under the guise of consideration.
Like I've said before this is an edge case. Who should be considerate of whom and under what circumstances? If there is a line, that when it is clearly communicated, puts the "onus of consideration" on the "other side" than we're certain to see it used time and time again whether it is or is not justified.
for instance, last pick "cant support", "don't own any supports", etc. remember that?
experimenting players need to clearly communicate intent and win conditions to their teammates.
The problem here is that in banning him you have conflated "communicating with the team" with "successfully attaining the team's agreement." Communication has clearly occurred; so why the ban in the first place?
Let's prevent the next time he or any other non-traditional player is banned: say you've made a mistake. Apologize.
For what it’s worth, we believe the penalty was warranted because in literally hundreds of games the player inflicted a huge amount of disruption on players who didn’t agree to their chemistry experiments.
you've spent half a post writing that differing play styles are desirable. From that you reach a conclusion that the punishment was warranted? how does that even work?
oh, i get it. Tons of reports, punish. Let's make up the reason why. The morals and summoner code are an unrelated issue. Do i get it?
in retrospect the threat of a perma in the Player Support response was a bit much
If there is no intention to perma ban this player for continuing his positive and desirable play style, than why the 2 weeks suspension? Either you've made a mistake, we get it they happen, say you were wrong and made a mistake then we move on it's just two weeks suspension no harm done, OR you really intend to "reform" skyheart and any other deviant in which case you say the ban was warranted and then everything you say about differing play styles is an empty PR facade since we know what will happen to the next "smite singed support".
The line here is the player repeatedly showing no flexibility in the face of resistance to their strategies, and consistently forcing teammates into a wildly different bot lane experience hundreds of times.
We deal here with an edge case. The core game-play of both styles is so different that it is either coercion from one side or coercion from another. The bottom line is that if you demand flexibility here, it is the same as demanding to mostly abandon this different play style since lack of agreement is going to be much, much, much more common than agreement.
Therefore your demand is unreasonable and I respectfully request that you rescind it.
it's the lack of social agreement and cooperation on the approach to the game across hundreds and hundreds of instances.
I.E. your team is allowed to coerce you into the play style desirable to them. And if you don't comply, big bad riot will give you a 2 week suspension.
there's a rule laid out that 80% of players in your games must agree to a pick. Frankly, that's bullshit, and a rule like that is as draconian as it is arbitrary. I don't want to play in a world where Riot lays out exact rules on when and how you have to communicate picks and strategies at the risk of penalties.
If you don't want this reality, don't support it with your actions. Simple as that.
I understand the desire for specificity because it's easy to understand when a rule is broken or not, but I strongly, strongly believe it's counterproductive, weaponizable, and overly-restrictive for this type of case.
What we have here is a case of the desire for achieving team harmony being weaponized, armed with the power of the report system and used to bludgeon an unconventional player into submission and conformity.
And what we also have here is the mechanism that should have kept that player safe from this sort of abuse fail because the people who apply them believe that the spirit and the letter of the summoner's code should be bent if there are enough reports.
Here is not the case of the edge case being in some gray area. It is evident that the rules have been completely adhered to - both in spirit and in letter. You've bent them to mean he is in the gray and now they look like a pretzel. Why do you think there is so much backlash against you?
One of the biggest reasons we wanted to share our thoughts around this was to come down firmly on the side of experimentation and innovation.
I cant decide where your opinion is, honestly. Either you are for innovation, in which case ban is unwarranted, or you are for conformity, in which ban is warranted. Now I understand i'm being a douche by portraying you in a black or white situation where you can't really come out clean thought claiming the half-way point. But I think this is where we are - at the end of the day you are either for the ban, with everything this entails, or against it.
Now let's talk about that human safety net of manual reviews, because that's a part of why we're talking about this too.
I think it is clear that either they safety net is faulty by design, or it has failed. I want to assume the latter: but your justification of the ban worries me.