Can you guys please do something about the new client?

Valar Morghulís·11/5/2019, 4:11:26 PM·2 votes·1,929 views

My 2 main problems with that have I encountered with the client (Although, I'm sure there are others)

The client minimizes from pressing the side mouse buttons.
The client will sometimes freeze on the loading screen at 100% and you can't alt-tab out to desktop or open task manager or anything over it for that matter meaning it can't be closed by any means. The only way is to log off windows and log back on.

These problems have been persistent and extremely infuriating to the point where I can't even rant or curse about it, that's how beyond frustrated that I am. I don't have the energy. I just want a permanent fix to these problems. It's been 2 months or more now since this has been happening and it doesn't seem like Riot is even aware of it or working on a solution because there's no error notification in the top left for known problems on the client.

6 Comments

PaladinNO11/6/2019, 5:50:00 AM2 votes

The client will sometimes freeze on the loading screen at 100% and you can't alt-tab out to desktop or open task manager or anything over it for that matter meaning it can't be closed by any means. The only way is to log off windows and log back on.

There is a workaround for that:

https://boards.eune.leagueoflegends.com/en/c/help-support-en/EdKBj1Zf-loading-screen-freeze-at-100?comment=0001

Valar Morghulís11/5/2019, 4:13:22 PM1 votes

Other problems me & my friends have encountered with the client:

In Custom games sometimes the screen would show completely black on champ select while still playing the sound perfectly and inevitable it would choose a champion for the person this happened. It's happened to multiple people, at random. Some of us have really high end PCs so you can imagine our surprise this happening to us as well...Idk if custom lobbies are bugged or what but this needs looking into.
Sometimes loot tab doesn't load (This started happening as soon as the 'your shop' tab appeared next to it, may have been resolved by now)
Sometimes the regular shop doesn't load.
There's a lag post ranked duo/solo game when LP is awarded, sometimes it doesn't even show that the LP was awarded (LP stays the same) say for example you had 20 LP, u just won a game, it stays on 20..you play a next game, you win, all of a sudden you're on 80 some LP. This happens in TFT ranked as well.

Can you guys please FIX YOUR CLIENT. If you're reading this please leave a comment with any problem you have encountered with the new client and try to up-vote this as much as possible so that it gets seen by a Riot employee.

Xrathos11/6/2019, 1:52:38 AM1 votes

Same. Especially number 2. I have gotten to 100% on TFT games and game stops responding. I try to tab out, Task Manager, ALT F4, everything and cannot close the damn game. Hard reboot, log in, game tries to load game I was waiting to play, gets to 100% and crashes. Last time after 3 restarts I get in to game over and 8th place and demoted. This has happened 4 times tonight! Not playing till I see a patch Riot! sigh

ΛrπζrιΠ11/6/2019, 3:21:25 AM1 votes

[{quoted}](name=Valar Morghulís,realm=NA,application-id=LqLKtMpN,discussion-id=TchLItJ5,comment-id=,timestamp=2019-11-05T16:11:26.355+0000)

The client minimizes from pressing the side mouse buttons.

Quick fix*** CTRL+ALT+DEL once you're logged in, then disable RiotClientServices.exe *32. No more minimize until you log again. Shop will be disabled though.