"We didn't hear back from the server. Please re-login and try again" [CLIENT]
DESCRIPTION
In Team Builder[1], many times when I'm building a team I will get an occasional modal dialog that says "We didn't hear back from the server. Please re-login and try again". I close it and check, but usually the team still sees my chat, and usually the matchmaking goes on normally.
The few times it did not, with the server disconnecting for real or other issues, I suspect that it was a coincidence. But the error message is disconcerting, and surely some people end up restarting their client in the middle of matchmaking, thinking it to be necessary.
TO REPRODUCE:
- Log in normally.
- Start Team Builder as a captain.
- Try to build a team normally. Sometimes the popup occurs, sometimes it doesn't. I don't know why. Normally it happens when the wait is long (because we can't find a support, probably[2]), but that may just be math: Long waits give it more time to occur.
FREQUENCY
To reiterate, it happens to me a lot, but mainly in long queue waits. I'm not sure exactly what percentage of games where I'm captain, perhaps as much as half. It also happens to my two kids, when they captain in TB on their laptop.
[1] Dunno about other queues, I almost exclusively play TB, why would I ever want a team where people didn't all choose their own lane? [2] You need to let us hire players for slow roles, in exchange for IP