I opened up a chest and got Augmented Singed, but when I went to go play it, it told me I didn't have it. And I know for sure that I was supposed to get something from a chest because I am missing my key and my chest. Where did it go?
You have the skin shard. It doesn't mean you've acquired the skin, you have to use orange essence to actually get it. There's a little icon next to the store icon that look like gems, that will take you back to hextech crafting section. Click on the skin shard, and there should be an option that says "Upgrade into skin permanent"
