League display desktop app bugsplat

Ozzie Storm·12/4/2017, 11:44:18 PM·2 votes·2,452 views
https://i.gyazo.com/6de898789f6614a609c3a228f7522db3.png

The moment i downloaded it and wanted to run it i got a bugsplat. Deleted it and reinstalled it did nothing. Tried twice, once with the clean install box checked and once without yet both cases ended up with the same bugsplat.

7 Comments

DreamR12/13/2017, 2:36:38 PM2 votes

I downloaded it again, did a clean install, and now it works for me just fine. Thanks for the help!

Onyx Stark12/6/2017, 4:26:11 PM1 votes

Same for me here

DreamR12/7/2017, 9:56:33 PM1 votes

I have the same problem as well. The previous version (Screensaver) was working just fine, so I don't really know what causes this issue.

GlidZzDK12/6/2017, 2:36:14 PM1 votes

The same thing is happening to me too

Peterko12/9/2017, 2:59:13 PM1 votes

same here

RiotRiot wuddaheq12/11/2017, 9:22:22 PM1 votes

Hey all!

Quick update from the League Displays team. For players that would experience Bugsplats upon opening the app, we believe we have found the root issue. We had not accounted for players who may have special characters in their computer username (e.g. D@NK M3M3S). We've fixed this particular issue so that it works with all usernames. While we understand this may be a hassle, it'd be great if you could redownload (http://na.leagueoflegends.com/en/featured/league-displays) the app and let us know if you're still experiencing this issue or not. To clarify, you will need to redownload and reinstall for this to work.

If you're experiencing issues not related to special characters, please let us know! We're monitoring threads and trying to provide updates as quickly as possible. Additionally, you can check out our FAQ (https://support.riotgames.com/hc/en-us/articles/207525756) where we'll be posting updates to major bugs as they come in. Lastly, definitely continue to send us your feedback! We're listening and trying to find solutions for everything!

P.S. you don't have to download from the NA website but I can only link to one place.

Izendel12/8/2017, 5:16:30 PM1 votes

Same