seriously, players having to go through 5-12 hour queue times, and sometimes having it bug out at the end of a hours-long wait (making you restart and do the wait again) is such a bad experience.
Unfortunately it isn't that easy to just add a server unless they are using a virtual machine that they can clone and set up under an LB (load balancer) with a different IP. I mean in an emergency I'm sure that they could provision one, however it's not affecting the live game so it's not going to be a priority. Now, I can't claim to know their setup since each company does servers and provisioning differently, so please take this comment with a grain of salt. :) source: me [linux administrator]
thanks for explaining how it works. I wonder, if PBE is supposed to test load, what if this same issue comes again on the live servers. Also, its not like TFT is just going to disappear on PBE once it goes live. It will still be on PBE after it goes live, and people from every server are still going to go on it to test new changes. So I think a dev studio that earns over a billion off their game every year can invest something into the PBE server.
at the moment, queue time for me has been 12 hrs to login because its given me an error twice already once it gets to 1 min. This is really ridiculous now.
