A Pitch for a New Refund Model

INTRODUCTION I dont know exactly where to put this, as there is no 'finance' board, so I decided to put it on this board and hope someone notices it.

As of right now, there is currently no way to get refunds on skins purchased, champions, etc. besides the first three you receive on your account. This system has been used for as long as I can remember, and has been fine. However, it has become incredibly frustrating in some cases, and I have a solution I believe may benefit both the players and Riot.

UNDERSTANDING Of course, the reason there isn't an 'Unlimited Refund' kind of system is to prevent 'renting' I would assume. If we had a system where you can refund your skin, champion, or what ever within a set amount of time, we would of course abuse the system. Players would 'rent' the skin, get a refund, and purchase it or another skin. Essentially, pay $20 bucks once, get skins forever kind of deal. This of course, hurts the company, and by design hurts us the players. Sure, it would be nice to not have to buy skins, but an unsupported Riot means the game can never change. It means the problems we have with it, the features we want, can never come due to the financial burdens of doing so. So its incredibly important to keep Riot with a good income.

REASONS FOR REFUNDS Now, I'm sure all players have purchased a skin or a champion, (with RP or IP) and after a game or two, decided it was a bad idea. I have bought ample champions that I just don't like, and have purchased skins I don't particularly enjoy. The reason I was inspired to write this pitch was because I recently purchased a Nautilus Skin that I really don't want. I played a game and decided it wasn't for me. Now you may say, "you should look at the skins ahead of time to know you like it." And to that I say: I did. Of course I did, however, often times you cant really get a feel for it until you buy it.

This is especially true for purchasing champions, and then even more true when purchasing champs with RP. You can watch videos, read articles, and look at pictures, but there is no way of knowing if a champion has that synergy you desire without playing them. For players who play a lot, and have an abundance of IP, this is no big deal. But for me, I play MAYBE once a day. Sometimes two, but its on and off. I'm busy, I don't have time to grind IP to buy a champion just to have it disappoint me.

MY SOLUTION There are many possible solutions, but my most ideal solution I believe, would be this:

Every $10 spent on RP, your account receives 1 refund

What this does is create a safety net for an RP purchase. A purchase of $5 isn't that big of an investment, but $10 is where you are actually investing into the game. This can be a lot of money for people, heck, it is for me. So what this does is that when you buy a skin, you know you can refund it if you do not like it. However, you only get one, so you need to be careful. Additionally, even if they do like the skin(s) they purchased, they then have received a refund they can use on, lets say, a champion. This system means Riot doesn't lose out on money while being a little more ethical.

My second idea, which can be modified:

Refunds can be earned through receiving honors.

With this system, free players can receive refunds too for the champions they buy, while also encouraging sportsmanlike behavior at the same time. So, lets say every 10 honors, you receive a refund. Something similar to that.

CONCLUSION I believe this is a small, but important change for League that can really improve it for us who spend money on it. Additionally, by eliminating some of the 'risk' in buying skins, this may improve sales. To that argument, I do not know.

I hope someone considers this idea. It seems reasonable.