Browser Autofill Password, No Reset Email, Captcha

Herbalizer69·3/26/2015, 10:30:24 PM·1 votes·4,600 views

Ten minutes ago, I tried to log into the forums. My browser autofilled the user/pass, but I was unable to log in. I retyped manually my password and double checked my username, but it still did not work.

After trying four times, I decided to click on "forgot your password". After not receiving an email for five minutes, I then clicked on "forgot your username" and typed my email address. Three minutes later, still neither email had come through.

For kicks and giggles, I decided to clear my saved passwords, and type exactly what was entered by my browser earlier. It worked!

I'm not sure why autofill password would prevent me from logging in, but it did. And I still have not received any emails from "forgot my username/password".

For many others with similar issue, either wait until riot fixes autofill, or manually type in your credentials. I really hope no one goes through the same hassle I did.

PS. I am still very concerned because I have not received any emails after fifteen minutes.

PPS. the captcha's are stupidly hard to read, even for me (I have 20/20 vision)! The captcha alone took me three tries!!

6 Comments

Deep Terror Nami3/26/2015, 10:33:44 PM1 votes

You can refresh the reCaptcha for a different one as often as you want, until you get one you can read.

Crystal Castles3/26/2015, 11:04:12 PM1 votes

I've had this happen to me before as well. I found that restarting the browser sometimes works, but clearing your history and cookies works best.

BatteryDead3/27/2015, 2:54:42 AM1 votes

I've had this problem too. worse part is that it came back after I fixed it.

JTTCOTE3/27/2015, 3:01:24 AM1 votes

I was confused as to why I couldn't log in for ages..then I realized I'd come here by clicking a googled forum link and that I was in the EUNE region, even though the URL said boards.na.leagueoflegends.com.

Double check that you're in the NA region with the region selector just under "League of Legends" in the top left.