My friend's in game name is VocallyBadBoi and he just came back from a week long vacation to learn to come back and learn that his account has been banned for roughly a year. He wasn't given any reason why his account was banned. At the very least he wants to know why he was banned and ideally would have the ban lifted.
They don't do 1 year bans, only 14 day or permanent. Your friend should submit a Support Ticket and they can help him out with information on why he was issued a ban. If he was given a year on the ban time, that's a ban code that just helps identify what the ban was for internally and is not an actual unban date.
Have him check his email or at least tell us what the ban code was. There's a high chance that it's a protection ban that just wants him to reset his password if it's been a year without him playing as his account was probably victim to an attempted hack.
There is no 1 year ban. Your friend is confused. He needs to look into it, not have you post something on player behavior boards. Is he helpless? Tell him to figure it out. Go to support.
Everything was sorted out and my friend was falsly tagged as using 3rd party software and was unbanned thank you everyone for your help
