Permanent Account Suspesion
I got banned for a game that happened prior to the 14-day ban,it is a bug amd i decided to send a support ticket and this is what i got back.
"The first game did take place before the two week suspension, which happens sometimes when you get into a game before the system has time to apply the ban to your account. We don't want to boot you out of a game for the sake of other players when this happens. However, in two of the three games that you played when coming off of the two week suspension your behavior was negative towards other players and not indicative of the reform that needed to happen after your final warning."
There was one game in the email(the one that happened prior to the two week suspension) and two in the reform card(the one that happened prior to the two week suspension and another one where the worst thing i said was "report the x player".
Simce it was an error of the system shouldn't the account be unbanned?