My account got hacked and now I got suspended?

thelastcuban·Dec 31, 2019·1 votes·5,586 views

So, I logged on today to see that my account was suspended for 14 days. I got off yesterday after playing kayn and losing. And when I logged onto league, it said that I suspended for 14 days due to trolling and griefing. So I went to the game it said I played and it said I played garen ranked. But I got off of league and basically my computer for the rest of the day and now it says that I also played a singed game. I did not play either of these games nor anyone I know has any of my account information. I am making this post because I don't want to be suspended for something I did not do. I know it is possible for league of legends to track ips from where the account was logged into and you can clearly see this was not me. I haven't been banned or suspended in a long time and I don't want to be penalized for something I did not do. I am willing to provide any information possible to prove my innocence because I did not do this. I have already changed my password to my account but I want to see that I am going to be taken care of because some of the tickets I have provided to the lol boards have gotten zero attention and I usually end up getting no help in my situations. I have been playing you're game for over five years and want to see that my concerns will be addressed. Thanks.

7 Comments

ModDaenrysTargaryenDec 31, 20192 votes

if you have not already done so, try submitting a Support Ticket to Riot.

thelastcubanDec 31, 20191 votes

Just did, thanks.

Elite4RunnerDec 31, 20191 votes

Why would you not immediately change your password when you saw that someone else had played a game on your account???

So here is the issue with having your account compromised, ... Riot doesn't typically ask for any personally identifying information, so when someone has broken into your account, how are they supposed to know that you have re-secured it? They can't.

In most cases, they will actually ban an account when they suspect that it has been accessed by someone other than the original account owner because it is better for them to deny access than to wait until there is any problem, ESPECIALLY if there is any financial information linked to the account.

thelastcubanDec 31, 20191 votes

I literally logged onto it this morning and changed my password when I saw that I got suspended?

Elite4RunnerDec 31, 20191 votes

You said you noticed the Garen game yesterday. You should have changed your password then.

I'm glad you changed your password now at least. You may even want to go as far as change the password on the email address you have linked to your account if you're at all concerned it might be compromised as well. If they can access your emails, they can regain access to your Riot account.

thelastcubanDec 31, 20191 votes

I don't want to seem like I'm targeting you but "And when I logged onto league, it said that I suspended for 14 days due to trolling and griefing. So I went to the game it said I played and it said I played garen ranked." I never said I noticed the Garen game yesterday. I said I got off yesterday and logged on today to see my account was suspended and went and saw why and noticed the garen and singed game that I did not play and was reported for. Like I said, not trying to seem like a dick, just want to clarify it. And ye that does not sound like a bad suggestion.

Elite4RunnerDec 31, 20191 votes

I must have misunderstood then. I appreciate the clarification.