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New Client crashes leading to Lower Priority Punishment

PoeticJumpshot ·12/6/2016, 7:02:54 AM·2 votes·702 views

So since the new client has come out I've experienced a recurring bug that I've reported multiple times now, that has now cause me to receive my 2nd 5 game low priority que punishment since the new client was released. I haven't been leaver buster'd for any reason except these either, and quite frankly it feels wrong that I'm being punished for using and trying to help better the client =/. I attempted to contact support to have my 2nd punishment removed and they basically told me that because I was involved in creating an uneven game that I deserved and should serve the punishment. Personally I think that that is sending a horrible message as a company. I have no problems with being given a beta to use or play with but if the intent is to find bugs and issues that might only be discovered with a much bigger player base accessing it, but punishing the player for using something you're encouraging us to help you with just doesn't make any sense to me at all.

There should be some sort of safeguard implemented for this and any future endeavors where the mass player base is using any beta material.

6 Comments

Chaosedge12/6/2016, 7:50:53 AM2 votes

In Riot's defense, the new client is a BETA. Not the full fleshed out thing yet. I'd say use the legacy client until the new client is fully released and functional.

Mus12/6/2016, 12:28:58 PM2 votes

[{quoted}](name=PoeticJumpshot ,realm=NA,application-id=ZGEFLEUQ,discussion-id=sFadK4kH,comment-id=,timestamp=2016-12-06T07:02:54.229+0000)

So since the new client has come out I've experienced a recurring bug that I've reported multiple times now, that has now cause me to receive my 2nd 5 game low priority que punishment since the new client was released. I haven't been leaver buster'd for any reason except these either, and quite frankly it feels wrong that I'm being punished for using and trying to help better the client =/. I attempted to contact support to have my 2nd punishment removed and they basically told me that because I was involved in creating an uneven game that I deserved and should serve the punishment. Personally I think that that is sending a horrible message as a company. I have no problems with being given a beta to use or play with but if the intent is to find bugs and issues that might only be discovered with a much bigger player base accessing it, but punishing the player for using something you're encouraging us to help you with just doesn't make any sense to me at all.

There should be some sort of safeguard implemented for this and any future endeavors where the mass player base is using any beta material.

When you log in you can use the old client. To be honest I highly recommend it because theres still alot of bugs. When you log in, at the bottom right corner, there should be a "launch legacy client" Hopefully this helps a little.

Your Everyday Otaku San [slayer-jinx-wink]

AZ Frost12/6/2016, 7:04:47 AM1 votes

Riot needs to go bankrupt IMO*[slayer-jinx-catface]*

Brutalitops0112/6/2016, 7:13:42 AM1 votes

See, though, if these crashes are happening in-game, that has nothing at all to do with the new client. I would suggest running your antivirus to see if you find something. I've been running the new client solely since the closed alpha phased and I've never had any problems with it other than lag before getting in-game. They even seem to have fixed a bug I had trigger on the legacy client once, where my client crashed while in the champion select, which caused me to have to take a short wait time that can be spent not in queue and lose a bit of LP.