A sincere thank you to Riot for recognizing the mistake on 3rd Party Bans and fixing it!

Fluffertons Fury·2/15/2017, 1:40:31 AM·36 votes·2,253 views

Well folks I just received this in my email:

Greetings Summoner:

Account: REDACTED

We are writing to let you know that we’ve done some additional case review, and your account was incorrectly identified as having violated the League of Legends’ Terms of Use. As such, we will be lifting your permanent suspension, and effective immediately, you should be able to log in. We sincerely apologize for any inconvenience that may have been caused.

Please note that this action will not affect your eligibility for any in game rewards issued for good behavior. If there are still issues with your account, you can contact player support by opening a ticket here.


So, I want to thank you Riot and support staff. It has been a stressful few days for me. I understand that mistakes happen and you were doing what was in the best interest for the community. Unfortunately, there were some very negative results for some people. Yet, you looked into it and found the error. It sucked for me but I'm glad it's resolved. Thank you.

11 Comments

Challenger Ahri2/15/2017, 3:01:52 AM6 votes

They won't tell you because it would still give the real scripters an advantage. But be thankful Riot corrected the mistake. c:

Fluffertons Fury2/16/2017, 12:03:19 AM4 votes

Also Riot hooked it up with 5 Hextech boxes!

Kei1432/15/2017, 2:28:33 AM3 votes

Nice.

So at the end, we don't know what triggered it.

Ad Vitam Aeterna2/15/2017, 2:43:34 PM3 votes

I wouldn't be thankful, I'd be annoyed. You, an innocent person, were flagged by their system as breaking the TOS. They send you an email or a support message stating something along the lines that they extensively audited the account and found that you had broken the rules, only for them to later on actually check to see whether you had broken the rules and found you innocent. All the messages where they say they check the stuff before banning, they don't, they just go off whatever their system says. You missed out on time you could have been playing, you were stressed out from the ban. You deserve compensation, really.

Totalwanabe2/15/2017, 9:36:11 AM1 votes

and you never will learn what did

WildBeard932/15/2017, 2:39:35 AM1 votes

[slayer-pantheon-thumbs]

Viòlet2/15/2017, 2:17:43 AM1 votes

Congrats!

Summonerrr 12/15/2017, 11:56:20 PM1 votes

This is what happens when you let automation make decisions that PEOPLE need to make. Imagine if the court systems were run by programs and robots. That's how riot currently does their Player Behavior & Moderation punishments.

Pathetic.