problem with the punishment system
a big problem with this system is that it takes like 100 games of toxicity before you get hit with your first chat restriction. but then you are marked. and after you are marked, 3 mildly negative games later you can be permanently banned.
thats why we see a lot of these 'wtf permabanned' threads. most of these chat logs are a huge step down in toxicity for these players. they got away with so much worse for a long time and then suddenly when they are trying to behave themselves, thats when the ban comes.
and they see much worse toxicity from other players all the time. but since these players havent been marked yet with their first punishment, they can get away with it. its all very inconsistent and confusing.