Reforming is real hard when there are players who ruin it
I am Plat 5 player who's now reformed and stop saying KYS and ZT words. I even stopped trolling and inting.
However as I played my placement games, I got 3 AFK who left in the ragequit(perfectly winnable) and 2 troll game who took games as hostages. I do admit I misplayed 2 other games as Jungle, but losing 8 games and dropping to silver is just too much.
And Rito's answer? "Sorry, we can't help."
I won't be toxic but I don't understand what Riot is expecting me to do when they just toss this kind of stuff in the air? Recipe for toxicity is something that can't be solved with "take a break."