I had more than 6.000 games chat restriction (at the same time i had a medal of honor "teamwork" how hironic is that xD ) but never ever 2 weeks ban or smthng like htat.
Changing my attitude brought me to 5 months without a single report, higher elo, and ofc medal of honor again.
I want you to know guys, the lower the elo, higher is the possibility of getting reported for nothing, higher the possibilities to rage for nothing, higher the possibilities to get banned.
Also i think we need to re-evaluate -as i already said to riot by e-mail- what this " verbal abuse" really is.
If someone tells you "WTF BROOO !!! WHY FOCUS THE FCKN GAREN GO FOR VAYNE FFS!!!" in the HEAT of the game IT IS REALLY NOT A REASON TO REPORT HIM. I mean.. wtf are you? 5 years old? You can;t get offended -in my opinion ofc- by things like that in an action game when you are literally sweating from adrenaline. And i say this ofc cause I myslef got reported back in the last season cause i said "Dont focus the fckn tank ffs!!!" ok i said "fckn" ok I said "ffs" COMME ON xD it is not an actuall insult. Why should someone take it personally?
To understand the value of something compare it with other things. if just saying "fckn" is insulting, then what is the "go to hell you fckn piece of sh--t i hope you die!!!" ?
Not all things are the same. Is it as getting the same punishment if you steal a bread or doing a bank robbery. I mean, you re a thief in both cases but the punishment can't be the same.
And believe me fellows when I say that for riot, the NUMBER of the reports counts, not the actuall quallity. I experianced it myself. In silver i got reported for NOTHING, i got reported for saying things like " i hate you when u solo honestly". So if you encounter more than one crybaby in low elo everygame who reports you for nothing -literally- you have like 10 to 15 reports in 10 games for no reason at all. So you either stop using chat -which is really usefull in my opinion and you shouldn't" or you have to pay more attention in which way you ll say something so crybabies wont cry about it, report you and put a +1 at your file, than the actual game itself.
When u have like 100 reports you actually thing that a riot employ will investigate 100 games chat loggs to see if you flame or not?? LMAO NO :'D. NO!!
the fact that 100 people reported you is enough for riot, but i strongly believe that it isn't right. cause at those 100 reports there is a possibility of only 25 of them are honest and fair. Once i got 4 reports from 4 premades cause as a first pick at draft i picked mid o.O . 4 in one game.
If you dont send a ticket to riot support they will not search it out to see if you deserved those reports or not. And that makes sense.
Anyway sorry for talking too much, my point is that report system works, but not in a healthy way, so i Agree with the op. Perma ban for toxic is not good, cause honestly, i don't trust Riot definition of "verbal abuse", kids will spamm it, and they cant always ditect it ofc.
Ban them from ranked for 10 years and from chat. Not from their account.
p.s. sry for poor english xD