Another way to report toxicity.

DrFreud·Oct 31, 2018·1 votes·1,198 views

We need a way to report comments straight as they are said. Put in some kind of onhover in the chat that let you flag a comment. After a certain ammount of flags, the player should receive an automatic warning. On that warning, the player should be investigated and banned if the flags are valid. Invalid flags on investigation should be flagged against the player who did it. (This will prevent the issue of flagging everything)

Here is what motivates my request today:

I spend hundreds of dollars on this game every year because I think its a good game and it's worth investing into.

Although, I am at a breaking point in my gaming experience where I find myself questionning going on playing this game because the community is mostly made up of toxic people. I beleive that the mute and report system is the wrong way to go. Of course, if (well, I should say when because, don't kid yourself, it will happen) you run into a toxic player, you can mute him and report him at the end of the game. The problem is that wont fix his behaviour.

It's like thinking that if go play a team sport and you get bullied, putting on earplugs and leave a note to the coach on the notes board will make it allright. It most definetly will not. If I go any place and get bullied, i'll confront the person by politely asking him to stop. If he does not stop, i'll get out of there and have fun elsewhere. I have better to do than waste time on a bully who does not respect anyone.

I can't do that in this game though. If I decide that his behaviour is not welcoming and I leave, not only will he be unaffected, but I am the one that will get banned for not accepting his attitude.

The proof that the system is flawed is that most people encounter a toxic player about once every 2 games. And the comments are not in the like of ''You are bad''. People say thing like ''KYS IRL'' and go on like it's nothing. This is a dangerous thing to say to some people. It's completely unacceptable.

Don't just warn them if the investigation proves them guilty of toxicity. BAN them a week. If it happens again, ban them for life. Let them level up another account to level 30 before they get to rank in the nice players game. Maybe they'll learn, or maybe they'll just stop playing. This toxicity is making your game less attractive. Make it stop.

3 Comments

Imperial PandaaNov 1, 20182 votes

Then you run the risk of double dipping in a punishment. Shoudl the warning in game mean they get off scott free in the post game lobby? If I have been flagged anyways and probably punished, why shouldn't I go balls to the wall (is that the correct phrase? If so now I wanna know how it came to exist) and just go crazy?

You either will remember what they said or you won't and the system will scan the entire log. The only thing I could see this being remotely useful for is flagging "I'll int/troll/etc" for a sooner manual review.

First offense for a "kys" offense usually results in a 14 day ban and thin ice for a perm one.

DrFreudNov 1, 20181 votes

I have no Idea where this balls to the wall phrase comes from :D.

I often get to report kys' and hatespeech in my game (sadly). I dont get the message saying that the player got successfuly punished for his action though.

Maybe we dont see it every time, but it also happened that i got thta message 3 games in a row. (again it is sad) So i came to the assumption that we got the notice everytime.

I think it would be very useful in the specific "kys" case. As in, on flag, the system could run a match in the comment and act. I get the feeling that the logs are only scanned if the person get's reported by everyone. Thing is, when you play premade 5 v 5. Noone reports their teammates.

And yeah, it would have the use you mentionned.

I'm preeching my own church here, but i find some use in it if it reduces the behaviour.

We should not report a player per game average. That is insane.

And why cant we report the lobby chat? That should be done too!

Imperial PandaaNov 1, 20181 votes

{quoted}

I often get to report kys' and hatespeech in my game (sadly). I dont get the message saying that the player got successfuly punished for his action though.

The feedback system for reports is about as reliable as a politician telling the truth. While it can happen, it probably isn't going to. That doesn't mean they aren't getting punished though, and that is the good news.

Maybe we dont see it every time, but it also happened that i got thta message 3 games in a row. (again it is sad) So i came to the assumption that we got the notice everytime.

Again, it is bad and even Riot has stated a desire to make a better type of one (such as player report cards, a post exists somewhere on that). They didn't want a notice to go out everytime to prevent people for fishing for information on how it exactly works.

I think it would be very useful in the specific "kys" case. As in, on flag, the system could run a match in the comment and act. I get the feeling that the logs are only scanned if the person get's reported by everyone. Thing is, when you play premade 5 v 5. Noone reports their teammates.

The IFS is a program and as such you can code it to function in certain ways, even with the machine learning part. The current code, as shared by Riot Tantram, is that [if reports >0 then game is flagged for review. This was designed so premades couldn't have more power than a solo player.

I'm preaching my own church here, but i find some use in it if it reduces the behaviour.

Maybe, maybe not. Something like a pop up warning in game may get some to stop, the ones not realizing they are crossing a line; but for others it wouldn't make a difference.

We should not report a player per game average. That is insane.

I agree it is, but that may jist be poor luck of the draw for you. I don't typically have to report people. So my average is probably like 1 in 15 games, if that. Not trying to say your average is wrong, just that it isn't the case for everyone.

And why cant we report the lobby chat? That should be done too!

Do you mean pre game lobby? Because chat logs include all chat seen by the reporting player. So if you don't say anything in game and then in post game go "omfg, pandaa you fucking useless support go kys." If I see that and haven't reported you yet, I can report you for it and it will be reviewed.