Riot really needs a person based system on behavior, reports and punishment, not automated.
This is the 3rd or 4th account that has been permanently suspended automatically by some trash of an automated system that suspends and or permanently bans people based on certain criteria in words they search for when you type in chat. First of all, I have spent money on this account and most other accounts, everyone plays and gets mad, and a lot of times you get trolled and reported by other players for nonsense. Just because, my team is losing really badly, where the other team was just messing around with us, and i say lets surrender that deserves a permanent ban? Now I've read the league disclaimer, and the universal rules supposedly it's called and in there it said that the community and or staff do not tolerate toxic behavior. But really, how bad does one's behavior have to be to be considered toxic even? Especially since the suspension itself is not done by a staff or riot team member, so how can you even be judged upon your level of toxicity in your behavior by an automated system? that looks for keywords in particular. I would figure you would have to have human emotions, feelings and a human thought process to figure the difference between actually terrorizing the players and game being played, or evaluating the situation at hand and the cause of a few said such words. League, Riot Staff members, owners you guys deserve to be pursued by a big lawyer company and sued, for taking money from players, ruining there fun, and creating a cancer of a system that you say has been verified by an incognito Riot staff member that has not verified anything, even the email sent to you, was automated by the system. I hope everybody comes to their senses and stops buying and or paying for any league of legends items, rp, gifts, and other accessories. In the end, you as a player have no value to the community, to the Riot team, to the game itself. You're just fueling the rich to get richer and potentially throwing all that money away, when you have a bad day by an automated system.
So Riot, Please for future references have a real member of the team that you have so many of, check and validate the reports and hand out reasonable punishments, your robbing people of there money, there fun and making the game less and less enjoyable. I will look into this matter more, i really would like to see you guys get sued or the game get fined.
Sincerely, a long time player of the community and the game, but no longer. In the end you are really not part of any community you're the fuel to the fire.
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