Way to report with video?

Aeraphel·Sep 12, 2017·1 votes·1,610 views

Hey I had someone that was intentionally losing my last game but it's hard to show just by end game score. I do have a clip of him doing it though. Is there a way to report through video submission

8 Comments

ChermorgSep 12, 20172 votes

The best thing to do in this case is describe the actions the other player was taking that you feel are reportable in the report screen, with time (approximate) if possible.

If you're still wanting to send more information, you're welcome to submit a support ticket (say: "I'd like to report other abusive behavior"). They won't tell you what (if any) action was taken, but they'll review and take appropriate action on the other player's account.

Vhan8765Sep 12, 20172 votes

Yes actually; the best thing I can suggest is going to the match history in the client and download the replay file. You can then send that .rofl file through a support ticket for Riot to view over.

Now here's the kicker though; not only will you not be told the results of their decision, but 90% of the time you can OP.GG the player later on to see them still playing, punishment free. But it's still worth a shot I'd say, maybe Riot will actually for once work at their toxicity problem.

Overall, it's the best we can do. Sorry to hear ya had such an encounter, hopefully your games after go well.

OnlyYouCanHearMeSep 12, 20171 votes

Try to keep in mind that it does require more verification and evidence on the gameplay offenses than the toxicity ones. That's why it takes longer to punish people who are feeding through the FeederBuster system, because they are slowly making the system more strict to prevent people from being punished for just having bad games. But having videos to support the initial submitted reports are helpful, and while the Support Staff may still take a while to review the player's account in question, just to be certain that they are not punishing someone based on a one-time offense, they do review anything submitted.

With the gameplay offenses, there is no chat restriction. The first offense, if deemed severe enough, is given a 14 day suspension. So, Support does try to make sure that they are truly warranted.

Vhan8765Sep 12, 20172 votes

I've sent literal replay files of Kench's trolling through a full 30 minute match and not receiving any punishments; the best part was when I looked them up a month later, I could still see various trolling games in their match history. Riot's support is lazy; they look over the game and see the stats and that's about it. Half the time they ignore reports because the person reporting may end up having a lower score even from said trolling, in which case Riot just claims said player, "had a bad game and reported out of anger" without putting any investigation into the report at all.

And honestly, no matter what any of us say, no one can deny League has one of the most toxic communities in an online game. No matter how they go about their business practices, clearly they aren't doing a good enough job at it.

Kei143Sep 12, 20171 votes

While others have already mentioned methods of reporting with videos, it really isn't necessary.

Riot already has access to all the gameplay videos with more details than you think; they have access to click speeds, click locations, what and when each button is pressed, whether skills were leveled up, ping / Lag etc etc.

These data is what they refer to as "Gameplay DNA" and everyone has their unique DNA. Which is how Riot is able to tell which are alternative accounts of certain players.

DragonFly420Sep 14, 20171 votes

you pathetic little tryhard trying to reported other people lol . omg just deal with it . you lost a game omg those pussies LOL players

SomeGuyAJLOct 22, 20171 votes

I just got banned because i flamed at REGNAR who was just sitting in the bush watching me fight jax, but b4 all that i just saved his life in the jungle so he said he was coming top pinged and evrything but went over to steal the jungle KRUGS. I was mad then agaian he comes top and just watches me and jax fight, if he had jumped in we wouldve had a chance. I'M A MAN DONT PUT ME WITH KIDS.

SomeGuyAJLOct 22, 20171 votes

and i was in my series lost that bcause of my ban? where is the justice?