Unclear Reform Cards

I recently got another permanently banned account but when I read my reform card (which is supposed to give me some idea of where I fucked up), I was actually perplexed. In the past, I've been banned for saying some pretty nasty shit (including but not limited to racial slurs - most notably the n-word) and it's pretty obvious why I got banned. Recently however, I got banned again and when I read the reform card, I did not really understand where I had gone wrong. I saw one game's worth of chat logs and the gist of the card (as I read it) was "you're toxic, here was your last game of chat, bye." Now I've been trying (unsuccessfully) to reform. I've definitely come a long way from the angry kid who used the n-word and would think he was safe from Riot Games' ban hammer. But in my most recent card, I was completely taken back as to how the decision was made to permanently ban my account. It wasn't until I sent a ticket in to Riot Games' Support that I got a fuller picture of what I had done wrong. I'd gone from being verbally abusive to something worse - griefing. But the card wasn't telling me that. So I had basically gotten two banned accounts for something the card wouldn't even tell me.

Now before anyone asks, no, I did not get on my knees and beg Riot for my accounts back. (Unlike most people, I support their decisions to ban my accounts.) But I find it extremely aggravating that they can't design better reform cards. There has to be a better way. Devs, I'm looking at you guys. I know it's possible to come up with better reform cards that will do a better job of telling people where they went astray.

They're called Reform Cards for a reason. The hope is that seeing them will help someone improve themselves and (should they decide to remain a part of this community) help to make each game a refreshing experience for all. So help us out here. Right now the only thing the Reform Cards are good at reforming is Verbal Abuse and (maybe) Intentional Feeding. Please. Help us. I doubt all of us want to make new accounts only to lose them over and over again because the Reform Cards are missing the mark.