Will i get banned

YOU LOST LMAO··1 votes·478 views

My modem is really bad and keeps turning off on its own at random times and I end up dc'ing for the rest of the game. There's no way to solve this, the company cant fix it, we called them for help numerous times and nothing changed.

I play ranked games only because I want too and I can, but when I dc people say report me for rage quit or afk.

will I get banned

8 Comments

Verxint1 votes

If you keep doing it probably. Part of the summoners code is that you use a reliable connection.

ItsOrval1 votes

no

Karunamon1 votes

If it keeps happening, yes.

It sounds unfair, but it's really not fair to the other 9 people playing to be subjected to your poor internet connection. I highly recommend getting a new ISP.

YOU LOST LMAO1 votes

{quoted}

If it keeps happening, yes.

It sounds unfair, but it's really not fair to the other 9 people playing to be subjected to your poor internet connection. I highly recommend getting a new ISP.

what company do you use.

centurylink, trash.----------------- Xfinity, trash.

Karunamon2 votes

Charter here, but it doesn't really matter since there's only ever one cable service in a given area, and yours is unfortunately Comcast :(

If your ISP isn't providing you stable service and not comping you for your downtime, you may have grounds to complain to your local public utilities commission. I find that the threat of this is often enough to motivate them into fixing the problem.

If I were you, here's what I'd do. Speaking from experience here. This will not be easy, but I can almost guarantee it will work.

1: Get the phone number for your local office. This might require showing up there in person to ask the person at the front desk. Don't call the 800 number on the website, that sends you to a national office with people who are probably not as knowledgeable.

2: Start keeping records. Of phone calls, and down times, and for how long. You will need this if the next few steps don't result in satisfaction. Keep a notepad next to your phone and computer. Whenever you call, write the names of the people you're speaking to as well.

3: The next time this issue happens, call that number for tech support. Point out (calmly and politely, but also firmly) that this is a recurring issue.

4: If you feel for a moment that the person you talk to is giving you the runaround and being unhelpful, ask to be escalated to a supervisor. (Use those exact words) - again, show no anger or hostility, simply businesslike cordiality.

5: Point out the number of times this has happened in the past. Inform them that the level of service is unacceptable, and ask what their resolution for the problem will be.

6: This should get technicians out to your house at least. You're keeping records of that too - and note down what the tech is saying to you, and make sure he knows that this is a long-standing, recurring problem. Most of the techs are good people, and this is information they may be able to use.

7: By this point you should have gone through a number of phone calls, tech visits, and so forth. Is it still broken? If so:

8: Call in one final time (keeping records as before), talk to a supervisor straight off after informing the person who answers that you've got a recurring problem that's not being solved. Inform the supervisor that you will be initiating a complaint to the local public utilities commission, if the problem is not solved within a reasonable amount of time (say 2-3 business days). For good measure, tell them the dates of your last few calls and tech visits.

9: In my experience, this is usually enough for them to get the message that you're serious, and to get the problem fucking fixed. If not, time to get serious.

10: You're still on the phone - get the address of the office you're speaking to (if not the local one). Get the name of the person you're speaking to. Thank them for your time (remember that these failures are usually bureaucratic, not the guy on the phone being a jerk) and disconnect.

11: Find out the contact info for the PUC in your state. Fire up your favorite word processor, and draft a letter (important: a letter, not a phone call) explaining your situation. You'll need those records you've been keeping now - explain in detail how many times you've called, had techs come out, and that you're still being charged for this awful service. Ensure that this message says an identical copy is being sent to the PUC.

This identical letter should be sent to 3 people via certified mail:

  • The general address for the PUC
  • The general mailbox for the company HQ
  • The local office general mailbox, sent attention to the supervisor you talked to on the phone.

Certified mail if you're not familiar with it gives you a receipt that confirms the message was delivered.

12: The PUC will probably get ahold of you first - if not the company getting their butt in gear to fix your service. From here on, it's between you and the PUC - they don't take kindly to this kind of behavior from companies. They will absolutely want to see the records you've been keeping - make copies.

GOOD LUCK!

[slayer-pantheon-thumbs]

Jo0o1 votes

You're certainly in danger of leaverbuster penalties, at the least.

GarenTopOrElse1 votes

No, but you will get banned for being a boosted animal!

Ada Wong1 votes

[{quoted}](name=PENAL ERUPTION,realm=NA,application-id=ZGEFLEUQ,discussion-id=Vu0NndnU,comment-id=,timestamp=2016-09-22T21:51:29.497+0000)

My modem is really bad and keeps turning off on its own at random times and I end up dc'ing for the rest of the game. There's no way to solve this, the company cant fix it, we called them for help numerous times and nothing changed.

I play ranked games only because I want too and I can, but when I dc people say report me for rage quit or afk.

will I get banned

If it keeps happening and you keep afking...

If its turning off too much, check your modem settings, and possibly change the Lease Times to 65000... and if that doesnt work factory reset it.

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